EARLE ROAD MEDICAL CENTRE |
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3.3 
6 Reviews EARLE ROAD MEDICAL CENTRE 131 Earle Road, Liverpool, Merseyside, L7 6HD Phone : Web :http://www.earleroadmedica.. Email :earleroad.medicalcentr. EPS : Available .... CQC : 
Status : Open
EARLE ROAD MEDICAL CENTRE is a GP Practice in Liverpool and provides a list of services listed below if available. This GP practice has 6 reviews with a rating of 3.3 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how EARLE ROAD MEDICAL CENTRE is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 363 individuals have been screened out of a possible 666 eligible people.A total of 54.5% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 170 people to hit the required 80% screening target. | 363 |
| Cervical Screening Ages 50 to 64 | 197 individuals have been screened out of a possible 301 eligible people.A total of 65.4% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 44 people to hit the required 80% screening target. | 197 |
| Overall number of GP appointments | 1,472 Number of appointments in Aug 2023 from a practice list size of 4,094 patients | 1,472 |
| Face to face appointments | 1,003 Face to Face appointments in Aug 2023 which is 68.1% of the total number of appointments. | 1,003 |
| Home Visits | 15 Home Visits in Aug 2023 which is 1% of the total number of appointments. | 15 |
| Telephone appointments | 454 Telephone appointments in Aug 2023 which is 30.8% of the total number of appointments. | 454 |
| Unknown appointments | 0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Feb 1 2019 | ||
A lot of bad reviews have been made by people about this surgery so I'm going to point out a few positive things. The reception staff work very hard to give out appointments. There's only so many appointments available and with everyone ringing in at 8am what are they supposed to do? Like with everything it comes on a first come first served basis. I know it's frustrating but it's not the fault of the reception staff. The Dr's here are very good and you can tell that they do care about their patients. I've been a patient here since the days of Dr Blakeborough who was also an excellent Dr and I think it's because we have really good Dr's at Earle road that you do have to wait for an appointment. I for one believe that Earle road has a lot of potential excellent Dr's and reception staff that strive to get you an appointment for when you need it. It's worth remembering that if there's no appointments then there's always the walk in centre and help can be found for a wide variety of ailments at your local pharmacy | ||||||
| By: | EARLE R |
| Nov 7 2018 | ||
This practice is not only impossible to get an appointment with, the staff are always incredibly disinterested and down right rude when you finally get through to them. No matter how important the matter is, they are never helpful, you always have to wait to actually speak to someone and if you have an issue they reply with comments like ‘maybe you shouldn’t be with this practice’.
Being a part of this practice has actually made me put off getting serious help that I’ve needed and worsened my issues. If not for one doctor who works there I would of changed a long time ago and will likely still change in the future.
I cannot express how bad this practice is, they really need to improve their customer care, the staff need training on how to speak to people and they need to streamline the service so you can actually get an appointment when you need one. Not good enough. | ||||||
| By: | EARLE R |
| Mar 15 2018 | ||
If I have no other choice, I go otherwise I'd stay home.
As soon as I entered the first time, I felt judged and unwanted. The doctor doesn't understand my problems.
I always feel at disease. Reply from EARLE ROAD MEDICAL CENTRE Thu, 15 Mar 2018 17:16:58 Z Dear Patient Firstly I would like to apologise if you felt that you were being judged, we are totally non judgemental and try and assist our patients as much as we can. The practice team always goes the extra mile to help our patients and if you would have rang the practice, I am sure I could have sorted any problems out for you. Unfortunately, you have chosen to remain anonymous so I am unable to ring you about your problems. If you would like to contact me at Earle Road to discuss your issues. | ||||||
