GP Practice - Riverside |
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GP Practice - Riverside is a GP Practice in Liverpool and provides a list of services listed below if available. This GP practice has 10 reviews with a rating of 2.7 out of 5. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how GP Practice - Riverside is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 245 individuals have been screened out of a possible 436 eligible people.A total of 56.2% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 104 people to hit the required 80% screening target. | 245 |
| Cervical Screening Ages 50 to 64 | 84 individuals have been screened out of a possible 157 eligible people.A total of 53.5% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 42 people to hit the required 80% screening target. | 84 |
| Overall number of GP appointments | 880 Number of appointments in Aug 2023 from a practice list size of 2,300 patients | 880 |
| Face to face appointments | 551 Face to Face appointments in Aug 2023 which is 62.6% of the total number of appointments. | 551 |
| Home Visits | 19 Home Visits in Aug 2023 which is 2.2% of the total number of appointments. | 19 |
| Telephone appointments | 310 Telephone appointments in Aug 2023 which is 35.2% of the total number of appointments. | 310 |
| Unknown appointments | 0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Sep 2 2022 | ||
Called near closing time and I got an answer quite quickly, didn't wait more than 5 minutes. The receptionist was lovely but told me to call back next week since the nurse I needed wouldn't be working til mid september. | ||||||
 | By: | Anonymous |
| Aug 2 2019 | ||
This surgery is constantly getting prescriptions wrong (items missing). I have to wait at least a week for the prescription to be ready in the first place! The latest saga is a 2 week wait for a prescription to be "signed off". The receptionists are rude and always speak like they are doing you a favour. They need a course in customer care! | ||||||
| By: | Anonymous |
| May 25 2023 | ||
The problem with the surgery is getting on the phone. I have some times waited up to an hour to get through, it's ridiculous. They need a better phone system. I'm sure they k ock the phones off between 3pm and 4pm you can never get an appointment when you want one and when you do eventually fet an appointment you never see your appointed gp. I was with this practice from the age of 16 till my late 30s, when Dr hegde and dr gould were there. They were brilliant. When I was unwell after having my 3rd child. Dr hegde alway came to see me when he was on his way home. Wouldn't happen now. They don't have the time. To be honest I'm considering going to another surgery. I give them 2 stars ?? | ||||||
