Brownlow General Practice

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  • Provider Information
  • Brownlow General Practice is a GP Practice in Liverpool and provides a list of services listed below if available. This GP practice has 31 reviews with a rating of 3.4 out of 5.

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  • Provider Services
  • Baby clinic with health visitor
  • Drug and alcohol Services
  • Learning disability health check
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Brownlow General Practice is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 493,499 individuals have been screened out of a possible 9,709 eligible people.

    A total of 36% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 4,269 people to hit the required 80% screening target.
    3,499
    Cervical Screening Ages 50 to 64515 individuals have been screened out of a possible 892 eligible people.

    A total of 57.7% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 199 people to hit the required 80% screening target.
    515
    Overall number of GP appointments16,335 Number of appointments in Aug 2023 from a practice list size of 53,597 patients16,335
    Face to face appointments11,166 Face to Face appointments in Aug 2023 which is 68.4% of the total number of appointments.11,166
    Home Visits473 Home Visits in Aug 2023 which is 2.9% of the total number of appointments.473
    Telephone appointments4,635 Telephone appointments in Aug 2023 which is 28.4% of the total number of appointments.4,635
    Unknown appointments61 Unknown appointments in Aug 2023 which is 0.4% of the total number of appointments.61
    Video call appointments0 Video call appointments in Aug 2023 which is 0% of the total number of appointments.0


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  • Patient Ratings

    Excellent
    13

    Good
    5

    Ok
    3

    Poor
    2

    Terrible
    8

  •  Patient Reviews

    Brownlow General Practice
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Sep 30 2019

    Brownlow listens, understands and respect me. Been with them several years and happily provide feedback for GMC/NMC. Very understanding of my needs and explains everything - and summarises for me as I tend to forget One doctor in particular has been fantastic, I've had regular appointments with him the last year - he is sensitive particularly with my history and takes me seriously, which I have had problems with at other practices.
    Original Comment Report...

    Brownlow General Practice
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Sep 12 2019

    I would like the reception staff to tell me what number I am in the queue when I am on the phone waiting to speak to a receptionist. This is costing me money on my phone bill and just a little bit more information from them would be less costly. I have asked the staff on numerous occasions over the past months and my requests have not happened or even explained to me why they have stopped this service now?
    Original Comment Report...

    Reply from Brownlow General Practice
    Fri, 20 Sep 2019 11:03:35 +0100

    Hello. We do apologise. We are contacting the telephone company again to try and find out why this system has stopped. Hopefully the move to eConsultations via our website, which should replace most telephone queries, will help to avert this issue for most patients anyway, but we do share your frustration.

    Brownlow General Practice
    Review SourceBy:Brownlow G
    Rating:..Star Rating
    Apr 25 2019

    Having told the reception staff that I would need to have an appointment in the evening due to the fact that I work during the day, I was informed that I could not book an appointment at all! I would have to take a day off work and go and sit in the practice which is not my usual surgery and wait in the morning to see if an appointment would be available to me. What kind of suggestion is this? Now I am going to run out of my medication as the surgery I have been with for over 3 years refuses to give me an appointment. Shocking service.
    Original Comment Report...

    Reply from Brownlow General Practice
    Mon, 29 Apr 2019 19:59:49 +0100

    Hello. We are sorry to hear that you had frustration in trying to arrange your appointment and medication. We do have evening appointments, but these generally need to be be booked a couple of weeks in advance. I can only assume that the reception advised you use a same say appointment because there was some urgency in your request. Do consider eConsultations via our website, or request a telephone call from our pharmacist if you are going to run out of medication. We would never allow someone to run out of essential medications.

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    Brownlow General Practice

    GP Practice in Liverpool

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