Chapel Lane Surgery |
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2.7 
26 Reviews Chapel Lane Surgery 13 Chapel Lane, Formby, Liverpool, Merseyside, L37 4DL Phone : Web :https://www.chapellanesurg.. Email :sfccg.chapel-lane@nhs.. EPS : Available .... CQC : 
Status : Open
Chapel Lane Surgery is a GP Practice in Liverpool and provides a list of services listed below if available. This GP practice has 25 reviews with a rating of 2.7 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Chapel Lane Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 634 individuals have been screened out of a possible 923 eligible people.A total of 68.7% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 105 people to hit the required 80% screening target. | 634 |
| Cervical Screening Ages 50 to 64 | 588 individuals have been screened out of a possible 781 eligible people.A total of 75.3% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 37 people to hit the required 80% screening target. | 588 |
| Overall number of GP appointments | 7,127 Number of appointments in Aug 2023 from a practice list size of 11,612 patients | 7,127 |
| Face to face appointments | 3,934 Face to Face appointments in Aug 2023 which is 55.2% of the total number of appointments. | 3,934 |
| Home Visits | 67 Home Visits in Aug 2023 which is 0.9% of the total number of appointments. | 67 |
| Telephone appointments | 1,212 Telephone appointments in Aug 2023 which is 17% of the total number of appointments. | 1,212 |
| Unknown appointments | 8 Unknown appointments in Aug 2023 which is 0.1% of the total number of appointments. | 8 |
| Video call appointments | 1,906 Video call appointments in Aug 2023 which is 26.7% of the total number of appointments. | 1,906 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Jul 10 2023 | ||
Unfortunately this surgery is absolutely awful, you have more chance of winning the euro millions than getting your prescription on time. If you are stuck with this surgery, I’d recommend to put a prescription through a few months before the needed date. | ||||||
| By: | Anonymous |
| Mar 8 2023 | ||
Terrible experience trying to sort a prescription Spent so long on the phone being told to contact the hospital myself and then back on to the surgery a few more times Receptionist was looking in wrong notes so told me no letter had arrived This was not true and I had then to ring the secretary at the hospital Stuck in the middle of policy that has nothing to do with me as a patient Very stressful and upsetting Could not get to speak to a doctor or clinician which would have resolved things quickly and being told to ring at 8am the next day which would have blocked an appointment when it was an admin issue that needed a clinicians approval Feel very disappointed that I have had to really push hard to get what was prescribed by the hospital How anyone with hearing difficulties or who those who feel very unwell manage I have no idea Exhausting and frustrating experience that could have been resolved a lot sooner | ||||||
 | By: | Chapel L |
| Aug 30 2019 | ||
I had been in considerable pain and unable to use my hand for sometime. Hospital waiting times were incredibly long, but the experienced GP who treated me, was very supportive, helped me deal with the pain and, in the end, managed to treat the problem himself. He was honest and transparent at all times and always enabled me to make my own informed decisions. The reception staff were polite and helpful, as always.There are problems in this surgery, as in all areas of our precious, overstretched and under-funded health service but I feel lucky to be treated by a very knowledgeable, supportive and highly experienced doctor. Reply from Chapel Lane Surgery Fri, 30 Aug 2019 13:38:50 +0100 Thanks Mrs Molloy for your feedback its very much appreciated. Delighted to have helped and thank you for taking the time and trouble to compliment our service. We do our best to manage ever increasing demand with limited resources I will share your positive comments with our staff Thanks again | ||||||
