Heswall And Pensby Group Practice

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    star rating
    3.8
    68 Reviews
    Heswall And Pensby Group Practice
     270 Telegraph Road,
     Heswall,
     Merseyside, CH60 7SG
    Phone :
    Web :http://www.hpgpwirral.nhs...

    Email :.

    EPS : Available
    .... CQC : CQC Rating

    Status : Closed
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  • Provider Information
  • Heswall And Pensby Group Practice is a GP Practice in Heswall and provides a list of services listed below if available. This GP practice has 65 reviews with a rating of 3.8 out of 5 and a CQC rating of Good.

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  • Provider Services
  • Anticoagulant monitoring and dosing
  • Asthma Clinic
  • Diabetes Clinic providing insulin initiation
  • Learning disability health check
  • Long-Acting Reversible Contraception (LARC - eg IUD or implant)
  • Minor surgery (removal of moles,skin lesions)
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Heswall And Pensby Group Practice is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 491,468 individuals have been screened out of a possible 1,967 eligible people.

    A total of 74.6% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 106 people to hit the required 80% screening target.
    1,468
    Cervical Screening Ages 50 to 641,484 individuals have been screened out of a possible 1,853 eligible people.

    A total of 80.1% of possible patients have been screened which is above the required mimimum standard.
    1,484
    Overall number of GP appointments7,376 Number of appointments in Aug 2023 from a practice list size of 16,667 patients7,376
    Face to face appointments4,617 Face to Face appointments in Aug 2023 which is 62.6% of the total number of appointments.4,617
    Home Visits501 Home Visits in Aug 2023 which is 6.8% of the total number of appointments.501
    Telephone appointments1,692 Telephone appointments in Aug 2023 which is 22.9% of the total number of appointments.1,692
    Unknown appointments0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments.0
    Video call appointments566 Video call appointments in Aug 2023 which is 7.7% of the total number of appointments.566


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  • Patient Ratings

    Excellent
    30

    Good
    15

    Ok
    7

    Poor
    10

    Terrible
    6

  •  Patient Reviews

    Heswall And Pensby Group Practice
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Sep 26 2019

    On ringing at 08.30.am this morning (26.09.2019) for an appointment to see a doctor the receptionist asked me for a brief account of my condition and after a brief assessment offered me an appointment at 09.10.am with a practice nurse who was well qualified to deal with my health problem, this was a fabulous response with an appointment within an excellent time frame which was very much appreciated. I attended at the appointment time and was seen by the practise nurse. The nurse made an examination of my chest as I had a bad cough for a couple of weeks. During the examination she discussed my condition and treatment options with me and as I would expect she was very professional and understanding. The nurse prescribed the necessary medication which I am sure will resolve my issue. I have used the Heswall & Pensby group practice and before this new surgery the Pensby location for very many years and have found that the standard of appointments and medical staff have been absolutely excellent - well done and thank you to all concerned for a fabulous service you are all amazing.
    Original Comment Report...

    Heswall And Pensby Group Practice
    Review SourceBy:Heswall A
    Rating:..Star Rating
    Sep 16 2019

    IMO the practice will have very reduced rating now that the doctor has left. He always gave time and has patience , knowledge, experience and kindness. As a 92 years young oldie, who do I take my old bones and joints to? Sybil.
    Original Comment Report...

    Reply from Heswall And Pensby Group Practice
    Mon, 16 Sep 2019 14:46:48 +0100

    Thank you for your comment. We are very sorry to see Dr Meyers leave the practice to follow a new career path, however please be assured with all our remaining and new GP's we will endeavour to continue to provide the best service possible to meet our patients health needs. Please do not hesitate to contact the practice if you require any further assistance.

    Heswall And Pensby Group Practice
    Review SourceBy:Heswall A
    Rating:..Star Rating
    Sep 16 2019

    IMO the practice will have very reduced rating now that the doctor has left. He always gave time and has patience , knowledge, experience and kindness. As a 92 years young oldie, who do I take my old bones and joints to? Sybil.
    Original Comment Report...

    Reply from Heswall And Pensby Group Practice
    Mon, 16 Sep 2019 14:46:48 +0100

    Thank you for your comment. We are very sorry to see Dr Meyers leave the practice to follow a new career path, however please be assured with all our remaining and new GP's we will endeavour to continue to provide the best service possible to meet our patients health needs. Please do not hesitate to contact the practice if you require any further assistance.

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    Heswall And Pensby Group Practice

    GP Practice in Heswall

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