Heatherlands Med Ctr

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    star rating
    2.9
    10 Reviews
    Heatherlands Med Ctr
     396 New Hey Road,
     Woodchurch,
     Wirral,
     Merseyside, CH49 9DA
    Phone :
    Web :http://www.heatherlands.ne..

    Email :.

    EPS : Available
    .... CQC : CQC Rating

    Status : Open
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  • Provider Information
  • Heatherlands Med Ctr is a GP Practice in Wirral and provides a list of services listed below if available. This GP practice has 10 reviews with a rating of 2.9 out of 5 and a CQC rating of Good.

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  • Provider Services
  • Asthma Clinic
  • Child health and development
  • Child Immunisations
  • Chiropody - provided in house and available on NHS
  • Diabetes Clinic providing insulin initiation
  • Dressings clinic (nurse led)
  • Drug and alcohol Services
  • Learning disability health check
  • Long-Acting Reversible Contraception (LARC - eg IUD or implant)
  • Minor surgery (removal of moles,skin lesions)
  • Phlebotomy
  • Physiotherapy - provided in house and available on NHS
  • Smoking cessation clinic
  • Travel health with yellow fever
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Heatherlands Med Ctr is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 49638 individuals have been screened out of a possible 861 eligible people.

    A total of 74.1% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 51 people to hit the required 80% screening target.
    638
    Cervical Screening Ages 50 to 64287 individuals have been screened out of a possible 398 eligible people.

    A total of 72.1% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 32 people to hit the required 80% screening target.
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    Overall number of GP appointments2,066 Number of appointments in Aug 2023 from a practice list size of 5,091 patients2,066
    Face to face appointments1,618 Face to Face appointments in Aug 2023 which is 78.3% of the total number of appointments.1,618
    Home Visits141 Home Visits in Aug 2023 which is 6.8% of the total number of appointments.141
    Telephone appointments307 Telephone appointments in Aug 2023 which is 14.9% of the total number of appointments.307
    Unknown appointments0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments.0
    Video call appointments0 Video call appointments in Aug 2023 which is 0% of the total number of appointments.0


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  • Patient Ratings

    Excellent
    4

    Good
    1

    Ok
     

    Poor
     

    Terrible
    5

  •  Patient Reviews

    Heatherlands Med Ctr
    Review SourceBy:Heatherlands M
    Rating:..Star Rating
    Dec 19 2018

    The reception staff here have no clue how to deal with anyone with a mental illness, I have nothing but problems and lack of respect from staff with regards to someone with mental illness - think maybe a course on how best top deal with patients and mental illness because you all have no clue!!!! I will be moving my boyfriend from this practice as soon as I can!!!!
    Original Comment Report...

    Reply from Heatherlands Med Ctr
    Thu, 20 Dec 2018 08:14:02 Z

    I can only apologise you have cause to comment. Here at Heatherlands all our staff strive to give all our patients the best care possible. If you would like to discuss your concerns with the Practice Manager Phyllis Wood or Dr Camphor please contact reception we will be happy to meet and discuss any issues.

    Heatherlands Med Ctr
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Jun 1 2018

    The support I have had from Heatherlands Medical Center, I have been very pleased with, they have help me through some bad times their support as been brilliant. The reception team and all the nurses and Doctors are very helpful and very well mannered and will go out their way to help you I would be happy to recommend Heatherlands Medical Center.
    Original Comment Report...

    Heatherlands Med Ctr
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Mar 19 2018

    I have been with Heatherlands for quite some years. The doctor is always very pleasant and ALWAYS shakes your hand. The reception staff are welcoming and will provide appointments if they can. The referral scheme her is second to none, its fantastic. They referred me to a surgeon who operated and amputated my toes after severe pain had made it nigh on impossible for me to even take one step.
    Original Comment Report...

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    Heatherlands Med Ctr

    GP Practice in Wirral

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