The Pendle Medical Partnership |
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2.4 
21 Reviews The Pendle Medical Partnership Edward Street, Earby Barnoldswick, Barnoldswick, Lancashire, BB18 6QT Phone : Web :http://www.pendlemedical.c.. Email :. EPS : Available Status :
The Pendle Medical Partnership is a GP Practice in Barnoldswick and provides a list of services listed below if available. This GP practice has 21 reviews with a rating of 2.4 out of 5. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how The Pendle Medical Partnership is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,595 individuals have been screened out of a possible 2,269 eligible people.A total of 70.3% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 221 people to hit the required 80% screening target. | 1,595 |
| Cervical Screening Ages 50 to 64 | 1,056 individuals have been screened out of a possible 1,434 eligible people.A total of 73.6% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 92 people to hit the required 80% screening target. | 1,056 |
| Overall number of GP appointments | 7,716 Number of appointments in Aug 2023 from a practice list size of 15,093 patients | 7,716 |
| Face to face appointments | 4,816 Face to Face appointments in Aug 2023 which is 62.4% of the total number of appointments. | 4,816 |
| Home Visits | 105 Home Visits in Aug 2023 which is 1.4% of the total number of appointments. | 105 |
| Telephone appointments | 2,795 Telephone appointments in Aug 2023 which is 36.2% of the total number of appointments. | 2,795 |
| Unknown appointments | 0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Mar 9 2022 | ||
Tried to phone from 8am to speak to some one. Kept being told the other person had hung up on me. After 35 minutes of repeated trying was eventually put in a queue at number 15. Worked up to number 1 after 25 minutes then put on hold again. Then the phone went dead as I was cut off. What a ridiculous process. Impossible to speak to anyone let alone get an appointment. Dare not give my name as unsure of reaction from the surgery. | ||||||
| By: | Anonymous |
| Feb 3 2022 | ||
Impossible to get an appointment to discuss current chronic illness or any other health issues. Appointments classed as urgent have to be booked on same day from eight in morning,tried this after waiting patiently from position 14 in phone cue,was told to ring 111even though doctors surgery was open. 111 says if you need a doctors appointment don't ring 111. This more or less means, unless you feel ill enough to dial 999 you are not getting to see a doctor. I don't believe this is due to high demand,it has become normal to be unable to access your doctors. | ||||||
| By: | Stressed o |
| Oct 19 2021 | ||
It appears the practice is considerably behind the times on the technology front, patient access seems only for repeat prescriptions, however they do not update unless badgered. Telephoning the surgery is very hit and miss, try 8am, 18 attempts but engaged, if you do get through last wait on hold was forty minutes, which if you have pay as you go, this will wipe out several cards, not great for poorer patients. Contacted my wife two weeks ago regarding a covid booster, but failed to note she has speech issues and housebound, I rang them to be told they will ring back, never did, when contacted five days later they have not resolved how to take a five minute walk from the surgery to complete a one minute jab. There is a total lack of empathy from the staff, reception almost seems to be a call centre and not the surgery, and they have to complete some sort of 'template' to deal with a call, and if on behalf of a vunerable patient, this totally beyond their apparently limited system. At one point during a frantic request to get some medication, I was told to ring 111, (whilst the surgery was still open) if I was not happy. In the surgery they have photographs of all their doctors and nurses giving the impression of a well staffed organisation, however there seems from their complete inability to cope with the demands of a GP practice that this is merely window dressing for a practice struggling to keep pace with technology and the demands placed on them and made worst by their apparent inefficiency. | ||||||
