The Crescent Surgery |
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2.9 
15 Reviews The Crescent Surgery Cleveleys Health Centre, Kelso Avenue, Thornton Cleveleys, Lancashire, FY5 3LF Phone : Web :http://www.crescent-surger.. Email :. EPS : Available .... CQC : 
Status : Closed
The Crescent Surgery is a GP Practice in Thornton Cleveleys and provides a list of services listed below if available. This GP practice has 12 reviews with a rating of 2.9 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how The Crescent Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 655 individuals have been screened out of a possible 900 eligible people.A total of 72.8% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 65 people to hit the required 80% screening target. | 655 |
| Cervical Screening Ages 50 to 64 | 626 individuals have been screened out of a possible 813 eligible people.A total of 77% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 25 people to hit the required 80% screening target. | 626 |
| Overall number of GP appointments | 3,701 Number of appointments in Aug 2023 from a practice list size of 7,750 patients | 3,701 |
| Face to face appointments | 2,465 Face to Face appointments in Aug 2023 which is 66.6% of the total number of appointments. | 2,465 |
| Home Visits | 121 Home Visits in Aug 2023 which is 3.3% of the total number of appointments. | 121 |
| Telephone appointments | 1,115 Telephone appointments in Aug 2023 which is 30.1% of the total number of appointments. | 1,115 |
| Unknown appointments | 0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Portu--gal |
| Mar 23 2023 | ||
Reception staff think they are doctors , too many Indians and not enough chiefs | ||||||
 | By: | Anonymous |
| May 21 2019 | ||
I had to change my GP due to geography and was dreading the process as I have a complex and very sensitive medical history. I was greeted with a smile on the desk and have so far dealt with reception, Practice Manager, HCA and GP.Everyone has been polite and helpful and in particular have behaved in a non-judgemental manner with regard to my previous medical history. First impressions count and mine are very positive. Thank you. | ||||||
| By: | Anonymous |
| Jan 25 2019 | ||
My mother was using this practice and had many problems over the years mostly with the staff.
Recently before we moved surgery because of her experiences she was involved with the care co-coordinator and what an unpleasant experience that was she was rude and verging on abusive to my 87 year old mother who has many health concerns .
Also had previous problems with reception staff when i made them aware of my concerns they were also very rude and showed no empathy or decency towards my mother either.
Horrible place with very aggressive staff .
Was starting to think it was maybe what the NHS has become but since moving elsewhere i can see now exactly how substandard and unfriendly this practice is .
My advice to anyone is change practice and get the service you deserve and are entitled to, you dont need these horrible people when you are terminally ill | ||||||
