The Village Practice |
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4.0 
24 Reviews The Village Practice Thornton Medical Centre, Church Road, Thornton Cleveleys, Lancashire, FY5 2TZ Phone : Web :http://www.villagepractice.. Email :. EPS : Available .... CQC : 
Status : Open
The Village Practice is a GP Practice in Thornton Cleveleys and provides a list of services listed below if available. This GP practice has 24 reviews with a rating of 4 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how The Village Practice is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 927 individuals have been screened out of a possible 1,194 eligible people.A total of 77.6% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 29 people to hit the required 80% screening target. | 927 |
| Cervical Screening Ages 50 to 64 | 748 individuals have been screened out of a possible 969 eligible people.A total of 77.2% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 28 people to hit the required 80% screening target. | 748 |
| Overall number of GP appointments | 3,752 Number of appointments in Aug 2023 from a practice list size of 8,718 patients | 3,752 |
| Face to face appointments | 3,064 Face to Face appointments in Aug 2023 which is 81.7% of the total number of appointments. | 3,064 |
| Home Visits | 1 Home Visits in Aug 2023 which is 0% of the total number of appointments. | 1 |
| Telephone appointments | 677 Telephone appointments in Aug 2023 which is 18% of the total number of appointments. | 677 |
| Unknown appointments | 10 Unknown appointments in Aug 2023 which is 0.3% of the total number of appointments. | 10 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Margaret p |
| Jan 10 2023 | ||
I’ve been with the Village practice a lot of years and they have been excellent at all times they answer the phone and are so helpful every time I have been seen each time I’ve requested a appointment I would recommend this practice to anyone they are absolutely brilliant | ||||||
 | By: | Anonymous |
| May 8 2019 | ||
Since moving to Thornton from Coventry last year I made the mistake of joining this practise. I have been on a reducing dose of Steroids for the last two years which also means taking Calcium to replace what is depleted by the steroids. In Coventry, I saw my doctor every three months to review my progress and give me a prescription for the following three months. Never a problem. When I registered with The Village my notes were sent from Coventry so they had my full history, so it was with great surprise that when I phoned for a prescription all I got was one for nine days and only after a prolonged discussion with the practise manager was it grudgingly increased to one month. I have now finished the steroids but have to take calcium for the next three months. I telephoned on Thu 2nd May and left a message on the prescription answerphone asking for three months tablets. I was soon called back and told in no uncertain way that I could only have one months and that after that I would have to pay. Today Wed 8th, I called in to pick up my prescription but it wasn’t available as a doctor wanted to look at my notes, i was told they would call me when ready. Later the same day I was indeed called and told my prescription was ready, so I went to collect it. Big mistake, no prescription at the chemist, nor with the receptionist not could it be found despite ringing the prescription dept who didn’t answer the phone. The receptionist ( to her credit ) did go and hunt for it and eventually found it. Unfortunately I couldn’t have it as the doctor who raised it hadn’t signed it. I am normally a calm person but understandably was rather upset by this and asked to speak in person to the Practise Manager. She would only speak over the phone as was to busy manning the phones to come and speak to me. She insisted there was a doctor in practise so the receptionist went on the hunt for one but with no success. So I had to leave again with no prescription. I shall be changing to another practise as soon as possible. If you are considering joining this chaotic practise, please go elsewhere. | ||||||
| By: | Anonymous |
| Dec 20 2018 | ||
It is easy to moan but far less frequent to praise so I have taken a couple of minutes out to leave my general but comprehensive opinion of the Village Practice
I live withand care for my 92 year old father
Over the last five years and longer we have both received the highest quality medical care from Doctors, ANP''s and nursing staff.
To complement this service is a superb administration service. The receptions listen with courtesy and pragmatism responding positively and well to reasonable requests. They promote efficiency by passing intereal messages to medical staff rather than waste an appointment when it isn't appropriate to have one. The medical staff respond in a timely manner but at their convenience with positive outcomes.
I have nothing but praise for this professional establishment | ||||||
