The Whitswood Practice |
|
3.5 
10 Reviews The Whitswood Practice Alexandra Park Health Centre, 2 Whitswood Close, Manchester, Lancashire, M16 7AP Phone : Web :http://www.whitswood.nhs.u.. Email :. EPS : Available .... CQC : 
Status : Open
The Whitswood Practice is a GP Practice in Manchester and provides a list of services listed below if available. This GP practice has 10 reviews with a rating of 3.5 out of 5 and a CQC rating of Good. |
| Provider Services | ||||
| ||||
| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how The Whitswood Practice is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 591 individuals have been screened out of a possible 1,031 eligible people.A total of 57.3% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 234 people to hit the required 80% screening target. | 591 |
| Cervical Screening Ages 50 to 64 | 182 individuals have been screened out of a possible 277 eligible people.A total of 65.7% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 40 people to hit the required 80% screening target. | 182 |
| Overall number of GP appointments | 2,941 Number of appointments in Aug 2023 from a practice list size of 5,023 patients | 2,941 |
| Face to face appointments | 1,140 Face to Face appointments in Aug 2023 which is 38.8% of the total number of appointments. | 1,140 |
| Home Visits | 7 Home Visits in Aug 2023 which is 0.2% of the total number of appointments. | 7 |
| Telephone appointments | 1,794 Telephone appointments in Aug 2023 which is 61% of the total number of appointments. | 1,794 |
| Unknown appointments | 0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
| ||||||||||||
Patient Reviews
 | By: | The W |
| Sep 24 2019 | ||
I had a bad problem which one particular nurse really helped me with. I had a terrible time in hospital and they didn't listen to me but she really cared and listened to me,
this is a brilliant doctors Reply from The Whitswood Practice Tue, 24 Sep 2019 12:56:23 +0100 Thank you very much for your positive comment about our service. It means a great deal to our staff hear such positive feedback so thank you for taking the trouble to give us feedback. | ||||||
| By: | The W |
| Oct 19 2017 | ||
I am 73 years old and this is the best practice i have eve been registered with. the doctors and nursing staff always show care and consideration to my family. They all make us feel at ease when we visit and their kind and caring nature means a great deal to us. we really could not ask for better. The reception staff are mostly kind and caring but some (not all) can be quite abrupt at times. Reply from The Whitswood Practice Tue, 14 Nov 2017 16:01:23 Z Thank you very much Jean for your kind words. It means a great deal to us to hear such positive praise from our patients, and you rightly recognise that all our members of staff do care deeply about our patients. We hope that you, your family and all of our patients continue to experience the practice as a safe and caring environment. Thank you also for raising a small piece of constructive criticism of our reception team, which will help us continue to improve our service. | ||||||
| By: | Anonymous |
| Apr 7 2015 | ||
Ive been at this GP for over ten years and will be looking for a new surgery as from today. The surgery has gone downhill and you never see the same GP. You have to wait at least 20mins after your appointment to be seen as the GP never see's you on time. Once you do get in they rush you out. Last week I waited over 30mins to be seen, despite the GP informing me to come back and see them, the GP didn't know what I had came back for! I was in for 5mins. Receptionists - On my last visit the receptionist had the shutters half way down during opening hours. I went to them knowing that they had seen me and they just left me there waiting. No greeting or anything. Then I had to bend halfway down to speak as they deliberately left the shutters half way down. There is no customer service in this surgery and they all seem to work together to cover up each others mistakes. Making it seem like you are the one in the wrong. The receptionists really need to be trained on Customer Service skills, especially as people going to the Surgery may be in vulnerable circumstances. | ||||||
