Willowbank Surgery |
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2.3 
3 Reviews Willowbank Surgery 1 Willowbank, Church Lane, Harpurhey, Manchester, Greater Manchester, M9 4WH Phone : Web :https://willowbanksurgery... Email :nmccg.willowbank@nhs.n. EPS : Available .... CQC : 
Status : Open
Willowbank Surgery is a GP Practice in Manchester and provides a list of services listed below if available. This GP practice has 3 reviews with a rating of 2.3 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Willowbank Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 246 individuals have been screened out of a possible 361 eligible people.A total of 68.1% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 43 people to hit the required 80% screening target. | 246 |
| Cervical Screening Ages 50 to 64 | 104 individuals have been screened out of a possible 128 eligible people.A total of 81.3% of possible patients have been screened which is above the required mimimum standard. | 104 |
| Overall number of GP appointments | 679 Number of appointments in Aug 2023 from a practice list size of 2,047 patients | 679 |
| Face to face appointments | 605 Face to Face appointments in Aug 2023 which is 89.1% of the total number of appointments. | 605 |
| Home Visits | 1 Home Visits in Aug 2023 which is 0.1% of the total number of appointments. | 1 |
| Telephone appointments | 73 Telephone appointments in Aug 2023 which is 10.8% of the total number of appointments. | 73 |
| Unknown appointments | 0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Dec 12 2016 | ||
I have been with this practice for over 40yrs.i had one bad experience which was nothing to do with the GPs .this has been cleared up.i receive nothing but good care.the great thing about this surgery is that they will do everything to get you an appointment.some people who I have worked with cannot believe the way the staff work to get you an appointment.rhey say they wait a week is onetime at their surgeries.i have never had to.welcoming friendly reception staff. | ||||||
| By: | Anonymous |
| Nov 16 2016 | ||
My family and I have been with Willobank Practice for almost 4 years. It is an amazing, friendly & wonderful medical practice I have ever visited. Receptionists, nurses & Doctors are highly professional & loyal to their patients. They are very kind, caring, helpful, informative & supporting. We are always greeted with a smile & feel that we are all in excellent & safe hands. In Practice medical treatments are prompt, accurate & on time. I would recommend it to anyone who care about their health to register themselves in this practice
Visited in November 2016 & Posted on 15 November 2016 | ||||||
 | By: | Anonymous |
| Nov 24 2021 | ||
I’m writing this after the last time I will let myself be put on hold by my GP surgery for 20 minutes straight. They are honestly completely negligent. Any review you see here must be fake, as Google reviews show otherwise along with MANY patient personal experiences. I have been with this GP for many years, have seen the transition from Dr Saha to Dr Rizwan, and I have to say that both doctors are as incompetent as each other. Dr rizwan is completely dismissive of mental health, always advises you to stay with symptoms for a few days before prescribing medicine, and frankly I’m surprised the phone line is always busy when not one of his patients can seem to stand him. The reception staff is very unhelpful and emotionless, speak over you and cut you off regularly. They must be a treat for people with chronic illnesses, and speech impediments to speak to. They leave the phone ringing for minutes on end and push every client to email the surgery so they don’t have to deal with you over the phone. Might I add they will book you an appointment if you email WITHOUT sending you a response. So if you are not expecting an appointment call from the surgery, you may very well miss it due to not receiving proper notice. I’ve had a chronic illness myself and after being told to sit with symptoms for 3-5 days, unfortunately the Rizwan prescribed me ANTI DEPRESSANTS rather than actual pain medication. Something if I had the means I would have SUED for. I had to call the 111 service every day straight for a week during this time to get the right medicine prescribed by another General Practitioner who was frankly surprised at the level of negligence I received from my own GP. Knowing I grew up with this surgery is so disheartening, as you would think the doctor would have some semblance of respect or care for patients who have been under his care for 10+ years. Unfortunate the times we’re in when not many people are able to change GP’s due to lack of transport, health and other issues, but I’m glad I finally have that privilege now. I’m glad my health will not be compromised again by this surgery and the unfortunate disrespectful, ugly hearted people who work there. No one should trust this surgery with the health of the community. NO ONE. | ||||||
