The Village Surgery |
|
3.6 
42 Reviews The Village Surgery 31 Bramhall Lane South, Bramhall, Stockport, Cheshire, SK7 2DN Phone : Web :https://www.thevillagesurg.. Email :. EPS : Available .... CQC : 
Status : Closed
The Village Surgery is a GP Practice in Stockport and provides a list of services listed below if available. This GP practice has 41 reviews with a rating of 3.6 out of 5 and a CQC rating of Good. |
| Provider Services | ||||
| ||||
| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how The Village Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,009 individuals have been screened out of a possible 1,269 eligible people.A total of 79.5% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 7 people to hit the required 80% screening target. | 1,009 |
| Cervical Screening Ages 50 to 64 | 552 individuals have been screened out of a possible 693 eligible people.A total of 79.7% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 3 people to hit the required 80% screening target. | 552 |
| Overall number of GP appointments | 3,335 Number of appointments in Aug 2023 from a practice list size of 7,833 patients | 3,335 |
| Face to face appointments | 2,722 Face to Face appointments in Aug 2023 which is 81.6% of the total number of appointments. | 2,722 |
| Home Visits | 94 Home Visits in Aug 2023 which is 2.8% of the total number of appointments. | 94 |
| Telephone appointments | 426 Telephone appointments in Aug 2023 which is 12.8% of the total number of appointments. | 426 |
| Unknown appointments | 20 Unknown appointments in Aug 2023 which is 0.6% of the total number of appointments. | 20 |
| Video call appointments | 73 Video call appointments in Aug 2023 which is 2.2% of the total number of appointments. | 73 |
Patient Ratings | ||||||||||||
| ||||||||||||
Patient Reviews
 | By: | VeronicaC |
| Jul 26 2023 | ||
I’ve been with The Village Surgery for over 20 years and have never failed to be given an appointment when I’ve phoned at 8am. The doctors and nursing staff always give excellent service. | ||||||
| By: | Lydia |
| Jun 28 2022 | ||
Awful I’ve been trying to book an appointment for my daughter for weeks. Advised with different times and asked to use the request to call back. I have followed every rote advised to get an appointment and still nothing. When I spoke to the receptionist she Abruptly told me I hadn’t filled in a request form. I asked if I could send her in prof as I had recieved a text message confirming the doctors had received the request and would be in contact and her response was ‘no’ just ‘no’ she wouldn’t listen and refused to give me her name so I cant file a complaint. I spoke calmly and advised her how I had this call recorded at no point did she have any intent on resolving that matter. Soooo back to square one. No appointments after waiting for 3 weeks. Ridiculous I have been at this practice since the age of 5 I am now 36 I have never ever experienced this level of arrogance and unprofessionalism. I understand as being a receptionist it mustn’t be easy however, I feel like nobody is listening and clearly no empathy is being shown when the practice is at fault. | ||||||
| By: | Anonymous |
| Mar 30 2022 | ||
Rude practise manager with no bedside manner. Very unhelpful and with not an ounce of compassion or empathy! | ||||||
