Birbeck Medical Group |
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3.1 
16 Reviews Birbeck Medical Group Penrith Health Centre, Bridge Lane, Penrith, Cumbria, CA11 8HW Phone : Web :http://www.birbeckmedicalg.. Email :. EPS : Available .... CQC : 
Status :
Birbeck Medical Group is a GP Practice in Penrith and provides a list of services listed below if available. This GP practice has 15 reviews with a rating of 3.1 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Birbeck Medical Group is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,426 individuals have been screened out of a possible 1,855 eligible people.A total of 76.9% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 58 people to hit the required 80% screening target. | 1,426 |
| Cervical Screening Ages 50 to 64 | 1,209 individuals have been screened out of a possible 1,545 eligible people.A total of 78.3% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 27 people to hit the required 80% screening target. | 1,209 |
| Overall number of GP appointments | 7,476 Number of appointments in Aug 2023 from a practice list size of 14,501 patients | 7,476 |
| Face to face appointments | 3,755 Face to Face appointments in Aug 2023 which is 50.2% of the total number of appointments. | 3,755 |
| Home Visits | 171 Home Visits in Aug 2023 which is 2.3% of the total number of appointments. | 171 |
| Telephone appointments | 3,550 Telephone appointments in Aug 2023 which is 47.5% of the total number of appointments. | 3,550 |
| Unknown appointments | 0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Nov 24 2018 | ||
I asked for an appointment to see my GP due to two connected health problems. Offered a phone call later that day. GP friendly and understanding over phone. Suggested I self refer to another service and make an appointment with practice nurse.
Difficult getting results for tests - had to push receptionist for information - was told if I do not hear then tests are ok. Do not understand what results mean i.e. 'satisfactory' for one test and think score for another test is right at the edge of what is OK. Told I need to speak to GP about this but when I asked if felt I was causing an unnecessary fuss by even asking. No idea of medical background of people I speak to before speaking to GP.
Not yet seen a GP.
Seems like there is absolutely no capacity other than very serious and emergency medical work at this practice. | ||||||
| By: | Anonymous |
| Nov 11 2018 | ||
I became a patient around 2017. When I called the doctor complaining about abdominal pains she refused to see me. When I pulled my medical records several months ago I found out that she wrote very little about the cause of my pain, only that I seemed paranoid. The next morning I woke up at 4am in pain so I called the out of hours service. The out of hours doctor told me I had blood in my urine and sent me back to my GP. So I called Birbeck Medical Group and insisted in getting an appointment. It took three phone calls, two doctors appointments, one visit to the out of hours service and four days to find out I had a common bladder infection. In my medical records the nurse practitioner misquoted what I said about a TED talk and wrote several sentences about what kind of water I drink - bottled water or tap water. The last time I was at the surgery it the staff over twenty minutes to update my child's medical records to add that a paternal family member has cerebral palsy. When I told a manager I was still waiting on information from my child's paternal grandparents she told me they didn't need it. I'm failing to see how my child's grandparents' medical history such as whether or not they had cancer or heart disease is irrelevant and yet the doctors and nurses are wasting time writing about what kind of water I drink in my medical records. No wonder it takes so long to get an appointment! They also refused to provide my solicitor with evidence that I was a victim of domestic violence so I had zero access to justice in the family court. | ||||||
| By: | Anonymous |
| Jun 28 2018 | ||
I called with a problem and was promptly triaged by the Doctor and allocated an appointment to suit me on the following day. Seen by the Nurse Practitioner who was very friendly and thorough. Sorted a clear management plan for my problem. The waiting room was spacious and very clean. I did not wait for too long. I liked the television screen with advice on hay fever treatment available OTC. Overall very pleased | ||||||
