Barnard Castle Surgery |
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3.5 
15 Reviews Barnard Castle Surgery Victoria Road, Barnard Castle, County Durham, DL12 8HT Phone : Web :http://www.barnardcastlesu.. Email :. EPS : Not Available .... CQC : 
Status : Open
Barnard Castle Surgery is a GP Practice in Barnard Castle and provides a list of services listed below if available. This GP practice has 14 reviews with a rating of 3.5 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Barnard Castle Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,032 individuals have been screened out of a possible 1,311 eligible people.A total of 78.7% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 17 people to hit the required 80% screening target. | 1,032 |
| Cervical Screening Ages 50 to 64 | 1,013 individuals have been screened out of a possible 1,260 eligible people.A total of 80.4% of possible patients have been screened which is above the required mimimum standard. | 1,013 |
| Overall number of GP appointments | 5,753 Number of appointments in Aug 2023 from a practice list size of 10,852 patients | 5,753 |
| Face to face appointments | 4,769 Face to Face appointments in Aug 2023 which is 82.9% of the total number of appointments. | 4,769 |
| Home Visits | 0 Home Visits in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 896 Telephone appointments in Aug 2023 which is 15.6% of the total number of appointments. | 896 |
| Unknown appointments | 88 Unknown appointments in Aug 2023 which is 1.5% of the total number of appointments. | 88 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Sep 9 2019 | ||
In pain with cystitis, asked if there were any appointments, told no, asked if I could drop off a specimen, told not until tomorrow morning, then told to go to a chemist they would be able to give me something, found the exchange curt and obviously very tiresome for the individual. I wasn't offered any alternative appointments. I am in my 60s, this has happened to me before, it usually gets intolerable and I have to drive to outpatients in Bishop Auckland hospital, with very long wait, expect the same will happen this evening. | ||||||
| By: | Anonymous |
| Feb 21 2019 | ||
Appointments are something of a challenge but they do their best. | ||||||
| By: | Anonymous |
| Mar 13 2018 | ||
Not being able to future book appointments is annoying. Calling at 8 to get an appointment is a lottery. Appointments are never on time, even if you’ve got the first appointment of the day. Often runnung ten minutes late. Only time I’ve felt really listened to was when a student doctor was in so I’m guessing it was a bit of a performance for them on behalf of the doctor.
Getting bloods taken - nightmare. Took 10 attempts and ended up very bruised.
Worst experience - I got into the appointment (running ten mins late) crying as was distressed. Tried to explain my situation. Doctor’s mobile phone rang. With no explanation or apology he picked up the phone and took the call (from water board) for about 10 minutes. No apology when he’d finished. I didn’t feel like the Practice Manager was that bothered when I complained.
Best - reception, pharmacy and healthcare staff are all lovely. | ||||||
