Teldoc - Malinslee

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  • Provider Information
  • Teldoc - Malinslee is a GP Practice in Telford and provides a list of services listed below if available. This GP practice has 51 reviews with a rating of 3.6 out of 5.

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  • Provider Services
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Teldoc - Malinslee is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 496,791 individuals have been screened out of a possible 9,439 eligible people.

    A total of 71.9% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 761 people to hit the required 80% screening target.
    6,791
    Cervical Screening Ages 50 to 643,060 individuals have been screened out of a possible 4,017 eligible people.

    A total of 76.2% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 154 people to hit the required 80% screening target.
    3,060
    Overall number of GP appointments13,952 Number of appointments in Aug 2023 from a practice list size of 51,893 patients13,952
    Face to face appointments9,967 Face to Face appointments in Aug 2023 which is 71.4% of the total number of appointments.9,967
    Home Visits162 Home Visits in Aug 2023 which is 1.2% of the total number of appointments.162
    Telephone appointments3,823 Telephone appointments in Aug 2023 which is 27.4% of the total number of appointments.3,823
    Unknown appointments0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments.0
    Video call appointments0 Video call appointments in Aug 2023 which is 0% of the total number of appointments.0


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  • Patient Ratings

    Excellent
    28

    Good
    5

    Ok
    4

    Poor
    4

    Terrible
    13

  •  Patient Reviews

    Teldoc - Malinslee
    Review SourceBy:Malinslee H
    Rating:..Star Rating
    Jun 15 2019

    Access was good today, in straight away. Did not wait to be seen. Not had anything bad today.
    Original Comment Report...

    Reply from Malinslee Health Centre
    Tue, 18 Jun 2019 13:07:41 +0100

    Thank you for taking the time to feedback on our service. I am so pleased to hear that you had a positive experience. It is always good to pass on positive feedback to the team as we strive to provide the best service we can to our patients. Patient Experience Lead. Teldoc

    Teldoc - Malinslee
    Review SourceBy:Malinslee H
    Rating:..Star Rating
    May 11 2019

    service today very good arrived an hour earlier and was seen early
    Original Comment Report...

    Reply from Malinslee Health Centre
    Mon, 20 May 2019 08:48:38 +0100

    Thank you for your feedback. It is good to hear that the staff were able to get you in early so that you didn't have to wait. Thank you again for taking the time to comment. Patient Experience Lead Teldoc.

    Teldoc - Malinslee
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Sep 6 2019

    I had an appointment to meet with an Advanced Nurse Practioner today. They were not available so I saw another member of staff, a GP I believe. I must say he was the most helpful member of staff I have met over the last 6 months of regular medical appointments. I had some questions I needed to ask also and all were answered also. All of these were answered. What a brilliant service today. Thank you Malinslee Medical practice.
    Original Comment Report...

    Reply from Malinslee Health Centre
    Tue, 10 Sep 2019 15:39:50 +0100

    Thank you so much for your lovely feedback. I am so pleased to hear that you had such a good service. It is always nice to receive positive feedback as we strive to give the best possible service to our patients. Thanks you again for taking the time to comment. Patient Experience Lead. Teldoc

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    Teldoc - Malinslee, Malinslee Health Centre, Church Road, Malinslee, Telford, TF3 2JZ

    GP Practice in Telford

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