Reading Walk-in Health Centre |
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2.2 
62 Reviews Reading Walk-in Health Centre First Floor, 103-105 Broad Street Mall, Reading, Berkshire, RG1 7QA Phone : Web :http://www.readingwalkinhe.. Email :bw-pct@readingwalk-inh. EPS : Available .... CQC : 
Status : Closed
Reading Walk-in Health Centre is a GP Practice in Reading and provides a list of services listed below if available. This GP practice has 60 reviews with a rating of 2.2 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Reading Walk-in Health Centre is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,288 individuals have been screened out of a possible 3,445 eligible people.A total of 37.4% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 1,468 people to hit the required 80% screening target. | 1,288 |
| Cervical Screening Ages 50 to 64 | 311 individuals have been screened out of a possible 532 eligible people.A total of 58.5% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 115 people to hit the required 80% screening target. | 311 |
| Overall number of GP appointments | 3,432 Number of appointments in Aug 2023 from a practice list size of 13,301 patients | 3,432 |
| Face to face appointments | 2,755 Face to Face appointments in Aug 2023 which is 80.3% of the total number of appointments. | 2,755 |
| Home Visits | 7 Home Visits in Aug 2023 which is 0.2% of the total number of appointments. | 7 |
| Telephone appointments | 564 Telephone appointments in Aug 2023 which is 16.4% of the total number of appointments. | 564 |
| Unknown appointments | 106 Unknown appointments in Aug 2023 which is 3.1% of the total number of appointments. | 106 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Apr 5 2023 | ||
The “doctor” was dismissive and accused my 54 year old mother a respected teacher of sniffing cocaine because she woke up with a really bad nose bleed.Not once did he take his eyes off the screen then proceeded to tell her she’s fine and to buy mouthwash.Now she has to go to a REAL doctor because it may be a side effect to her medication. I don’t want a phone number I want to make an official complaint in writing. | ||||||
 | By: | Anonymous |
| Sep 19 2019 | ||
Today (19/09/2019) I booked a phone appointment today as I need to get re-referred to a clinic.
I managed to speak once to the GP who's said that there is no need to re-refer me back to the clinic despite the clinic keep saying that they absolutely need his re-referral as they are a private clinic and this is their policy.
Instead of getting the re-referall after clearly telling the GP that the situation has worsen, I got forced to book a new phone appointment fro Sunday the 22nd becuase the GP was busy talking to other patients.
I'm really badly suprised and angry about this.
Regards,
Henry
p.s. get a manager to ring me back asap as I've already rung several times the reception without finidng any solution. | ||||||
| By: | Reading W |
| Sep 17 2019 | ||
The Phlebotomist who called me in for my blood test didn’t wear gloves or wash her hands I’m front of me before taking my bloods, they had chipped nail varnish, wasn’t wearing a uniform and looked scruffy in a jumper and leggings - completely against IPC
There was other patient details on the desk which I could clearly read the patient name and what investigations they where having- breach of IG
A receptionist knocked on the door and came into the room without agreement of the phlebotomist whilst I was having blood taken and started to talk about another patients appointment that has been rescheduled in front of me. Really not a great experience. Lots of improvements to be made. | ||||||
