Fairmore Medical Practice - Rawtenstall Branch

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  • Provider Information
  • Fairmore Medical Practice - Rawtenstall Branch is a GP Practice in Rossendale and provides a list of services listed below if available. This GP practice has 19 reviews with a rating of 2.3 out of 5.

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  • Provider Services
  • Learning disability health check
  • Minor surgery (removal of moles,skin lesions)
  • Travel health without yellow fever
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Fairmore Medical Practice - Rawtenstall Branch is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 49729 individuals have been screened out of a possible 1,125 eligible people.

    A total of 64.8% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 171 people to hit the required 80% screening target.
    729
    Cervical Screening Ages 50 to 64269 individuals have been screened out of a possible 404 eligible people.

    A total of 66.6% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 55 people to hit the required 80% screening target.
    269
    Overall number of GP appointments1,970 Number of appointments in Aug 2023 from a practice list size of 5,778 patients1,970
    Face to face appointments1,293 Face to Face appointments in Aug 2023 which is 65.6% of the total number of appointments.1,293
    Home Visits5 Home Visits in Aug 2023 which is 0.3% of the total number of appointments.5
    Telephone appointments672 Telephone appointments in Aug 2023 which is 34.1% of the total number of appointments.672
    Unknown appointments0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments.0
    Video call appointments0 Video call appointments in Aug 2023 which is 0% of the total number of appointments.0


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  • Patient Ratings

    Excellent
    1

    Good
    3

    Ok
    4

    Poor
    7

    Terrible
    6

  •  Patient Reviews

    Fairmore Medical Practice - Rawtenstall Branch
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Sep 18 2019

    Since the beginning of September I have been trying to get an appointment to see someone, only to be told none available until 10 October. I ended up going to an urgent care centre to be treated for a torn ligament in my thumb! Today, because I still couldn’t get an appointment until October I accessed the minor injury unit who were great but couldn’t provide me with a sick note, I was then again told by the receptionist that I couldn’t get one without seeing a gp and again would be in October, I am now having to go back to work after a week rather than the recommended 6weeks. Wasn’t even offered an appointment at another site! Then to top it off you are recruiting new patients!! Really?? You can’t accommodate the ones you have!! When I rang to complain about the service I was told to send a letter in, didn’t realise we were in the 1980s still, gotten worse since the take over!!
    Original Comment Report...

    Fairmore Medical Practice - Rawtenstall Branch
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Jul 24 2019

    Have been on hold for 55 mins at point of typing this and have "allegedly" been in position 1 for 35 of those minutes!! The only reason I need to speak to the surgery is due to a problem on the EMIS website where repeat prescriptions should be available but mine don't appear on there, which they told me last time I had to order a repeat prescription would be fixed. When I did get my repeat prescription last time there was only 1 box of tablets instead of the usual 2 - therefore £9 for half the medication !! Very Unhappy !!!
    Original Comment Report...

    Reply from Fairmore Medical Practice - Rawtenstall Branch
    Wed, 18 Sep 2019 14:36:59 +0100

    Dear Patient I am sorry to hear the problems you have had. Without specific details about this I am unable to investigate this for a full response. I would however, urge you to ring after 2pm when the lines do tend to be a little quieter. It is possible that the branch you were contacting had a single member of staff on duty on the desk and was perhaps responding to an in person enquiry from a patient - which we always prioritise over answering the telephone. We may also have had an emergency situation such as a very ill patient requiring emergency service support. Prescription requests can be handled in a number of ways in the event that there is a technical issue with one of the online services linked to the practice system (these facilities are never controlled by ourselves and are provided by a third part provider such as the NHS App or Patient Access). Alternatives include posting or handing in your request on a form, using the white part of your prescription and ticking the items you would like to order or by visiting the branch. I hope this now answers your queries, alternatively contact the surgery for a more in-depth investigation.

    Fairmore Medical Practice - Rawtenstall Branch
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Oct 18 2022

    135 artempted phone calls to get through to the surgery without success at 8am until 8.30am. Then at 5pm went to the surgery and waited 10 minutes at the desk but no receptionist. Utterly annoyed and disappointed with this surgery.

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    Fairmore Medical Practice - Rawtenstall Branch

    GP Practice in Rossendale

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