NEWBOLD SURGERY |
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3.2 
21 Reviews NEWBOLD SURGERY 3 Windermere Road, Newbold, Chesterfield, Derbyshire, S41 8DU Phone : Web :http://www.newboldsurgery... Email :admin.newboldsurgery@n. EPS : Available .... CQC : 
Status : Closed
NEWBOLD SURGERY is a GP Practice in Chesterfield and provides a list of services listed below if available. This GP practice has 20 reviews with a rating of 3.2 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how NEWBOLD SURGERY is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,270 individuals have been screened out of a possible 1,731 eligible people.A total of 73.4% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 115 people to hit the required 80% screening target. | 1,270 |
| Cervical Screening Ages 50 to 64 | 852 individuals have been screened out of a possible 1,147 eligible people.A total of 74.3% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 66 people to hit the required 80% screening target. | 852 |
| Overall number of GP appointments | 5,358 Number of appointments in Aug 2023 from a practice list size of 11,946 patients | 5,358 |
| Face to face appointments | 4,811 Face to Face appointments in Aug 2023 which is 89.8% of the total number of appointments. | 4,811 |
| Home Visits | 9 Home Visits in Aug 2023 which is 0.2% of the total number of appointments. | 9 |
| Telephone appointments | 343 Telephone appointments in Aug 2023 which is 6.4% of the total number of appointments. | 343 |
| Unknown appointments | 195 Unknown appointments in Aug 2023 which is 3.6% of the total number of appointments. | 195 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Dec 5 2022 | ||
Doctors are great, unfortunately the receptionists think they are doctors too, | ||||||
 | By: | NEWBOLD S |
| Sep 14 2019 | ||
I came to the surgery the other day and was shocked by the attitude of one of your reception staff. The lady in question just looked up at me didn’t say “ hello good morning” or anything to that nature This is not the first time. I asked her a question and she didn't even speak apart from “ what’s the name?” . I asked her to repeat something and she just looked at the computer and said “ like I have just told you “I went away feeling very upset. Please can you remind your staff that patients come to the surgery usually ill or for a family or friend who’s ill and may not be 100% with it like I was. The reception staff need to understand this. Reception staff are usually the first contact that patients come into and this is not the way I would ever want to be treated again. I am making notes on when I come in times dates etc and will be taking this further if things don’t improve to the NHS. I don’t feel I can come forward to your selves as it looks like I’m not the only person who feels like this looking at the reviews so nothing has changed. Doctors are great a little rushed sometimes but on the whole good. | ||||||
| By: | NEWBOLD S |
| Jul 19 2019 | ||
Was deeply disappointed and upset by a gp at my recent appointment. I had returned for further help due to an ongoing problem and hoped I'd find reassurance / reason for the issues I had. I felt dismissed as a time waster or hypochondriac and left no wiser about my symptoms. Needless to say I won't be seeing that gp again and it has upset me greatly. It has shocked me as I'm the least likely person to make a fuss, seek help or comment negatively. I can only say good things about the surgery but I am very saddened by my experience with this other gp. If a patient returns saying they still feel ill the last thing they need is to be made to feel a nuisance. Reply from NEWBOLD SURGERY Mon, 29 Jul 2019 09:09:54 +0100 Dear Patient We are sorry to hear you are disappointed with your treatment by one of our GP's during your recent visit to the surgery. If you would like to contact us direct with some additional details we would be more than happy to look in to the matter for you. It is nice to know that other than this experience you have only good things to say about the surgery. Thank you. Newbold Surgery | ||||||
