Eversden Surgery

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    star rating
    3.0
    5 Reviews
    Eversden Surgery
     33 Harlton Road,
     Little Eversden,
     Cambridgeshire, CB23 1HB
    Phone :
    Web :https://www.combertonandev..

    Email :.

    EPS : Not Available
    Status : Closed
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  • Provider Information
  • Eversden Surgery is a GP Practice in Little Eversden and provides a list of services listed below if available. This GP practice has 5 reviews with a rating of 3 out of 5.

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  • Provider Services
  • Learning disability health check
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  •  Provider Performance
    99
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  • Patient Ratings

    Excellent
    2

    Good
     

    Ok
    1

    Poor
     

    Terrible
    2

  •  Patient Reviews

    Eversden Surgery
    Review SourceBy:Comberton S
    Rating:..Star Rating
    Aug 28 2019

    I have attended Eversden (and sometimes Comberton) surgery for approximately 7 years. I have never had a serious health issue to address, but visits for routine pill checks, occasional blood tests, vaccinations, and physical injuries. Overall, the doctors and nurses are caring, ready to listen, and will try to find solutions. As is perhaps common across the (stretched) NHS, they don't necessarily go the extra mile (especially in seeking options for onward treatment) for less immediately serious symptoms or personal life choices - sports injuries and physio-related problems for example, or fertility issues. However, the main reason I have rated the surgery more poorly is due to the very weak service of the receptionists and pharmacy staff. These are the front-facing staff but they present an abrupt, often rude, and generally unhelpful attitude. Unsure why that should be, but in 7 years that I have attended the surgery it has not improved. An effort to address this would vastly improve the overall patient experience.
    Original Comment Report...

    Reply from Comberton Surgery
    Thu, 29 Aug 2019 12:09:43 +0100

    Thank you for taking the time to offer this feedback and I'm so sorry to hear that you've had a poor experience. I'd be grateful for the opportunity to discuss this with you in more detail - if you'd be willing to do that please contact me on 01223 263554 or email admin.combertonsurgery@nhs.net and mark for the attention of the Practice Manager.

    Eversden Surgery
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Jun 2 2019

    I have been with the Comberton and Eversden surgeries for over 30 years. I have never felt disappointed with the care I have received. The doctors are friendly and approachable and take time to explain information carefully. There are also very proactive and will refer you for further treatment without unnecessary delay. If you need an emergency appointment you ring in and a doctor will call you back. If you need to be seen then you will be offered an appointment on the same day in my experience.This is an excellent surgery and is very well regarded.
    Original Comment Report...

    Eversden Surgery
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Nov 25 2017

    Rating without comment

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    Eversden Surgery

    GP Practice in Little Eversden

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