Acle Medical Partnership

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  • Provider Information
  • Acle Medical Partnership is a GP Practice in Norwich and provides a list of services listed below if available. This GP practice has 5 reviews with a rating of 3.4 out of 5 and a CQC rating of Good.

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  • Provider Services
  • Asthma Clinic
  • Learning disability health check
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Acle Medical Partnership is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 49972 individuals have been screened out of a possible 1,218 eligible people.

    A total of 79.8% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 3 people to hit the required 80% screening target.
    972
    Cervical Screening Ages 50 to 64870 individuals have been screened out of a possible 1,085 eligible people.

    A total of 80.2% of possible patients have been screened which is above the required mimimum standard.
    870
    Overall number of GP appointments5,688 Number of appointments in Aug 2023 from a practice list size of 9,569 patients5,688
    Face to face appointments3,872 Face to Face appointments in Aug 2023 which is 68.1% of the total number of appointments.3,872
    Home Visits106 Home Visits in Aug 2023 which is 1.9% of the total number of appointments.106
    Telephone appointments1,710 Telephone appointments in Aug 2023 which is 30.1% of the total number of appointments.1,710
    Unknown appointments0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments.0
    Video call appointments0 Video call appointments in Aug 2023 which is 0% of the total number of appointments.0


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  • Patient Ratings

    Excellent
    2

    Good
    1

    Ok
     

    Poor
    1

    Terrible
    1

  •  Patient Reviews

    Acle Medical Partnership
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Oct 1 2019

    When we moved to area chose this practice as slightly larger and potentially had more services to offer. As time has moved on it has become much harder to get an appointment for even routine things. Checkups for prescriped drugs are up to the patient to remember to book (I was with the practice several years before it dawned on me that I had had no followups! Booking these appointments you need to allow a long time in advance However the time has come to consider a move away from this practice sadly On call doctor prescribing 'over the phone" for a possible eye injury Advice caused more pain Next day opticain prescriped urgent medication which doctors need to put through their system (I have no problem with a system) and was told by the pharmacy at earliest 6 hours later might been agreed by GP. and then I could ring through to maybe have the items.Usual time is 2 days (The opticain had asked me to return in 2 days to check the eye!) Sad thing was my husband tried an alterate doctors surgery who would have signed it off within a few minutes if I had been a patient at that surgery. Seems the larger they get the harder it is to provide a ervice. So sadly I will be strongly considering leaving the practice and would certainly not recommend to others.
    Original Comment Report...

    Acle Medical Partnership
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Sep 2 2019

    02/09 tried to make an appt @ 14.00hrs, explained to receptionist I'd been to pharmacist and they advised going to doctors. Asked for appt told nothing available as computer system was down ! Ring back in morning @ 08.00hrs, had been 3rd in queue held for 6min to be told this. Receptionist said is that ok, I said not really, to witch she replied you can always go to the Walik-Centre in Norwich!! Feel this young lady needs to go on a course how to communicate with people . Plus checked website page which apparently had already been updated today. To be fare I have previously been dealt with politely and efficiently by reception staff, but this time was an experience hopefully not to be repeated.
    Original Comment Report...

    Acle Medical Partnership
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Aug 26 2021

    Kind and competent staff

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    Acle Medical Partnership

    GP Practice in Norwich

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