Rest Assured Homecare Services | |
51 Boroughgate, Otley, LS21 1AG | |
Website |
Home Care Information |
Rest Assured Home Care Services is based in the Otley area of Leeds. They provide a range of different services, from personal care to the practical tasks of preparation of meals, shopping and light housekeeping. At the time of inspection there were 38 people in receipt of support. |
Care Home Services |
Personal and intimate care | : | Yes, offers care for Personal care | |
Caring for adults over 65 yrs | : | Yes, offers Caring for adults over 65 yrs | |
Dementia | : | Yes, offers care for Dementia | |
Eating disorders | : | Yes, offers help with Eating disorders | |
Learning disabilities | : | Yes, offers Learning disabilities care | |
Mental health conditions | : | Yes, offers care for Mental health conditions | |
Physical disabilities | : | Yes, offers help with Physical disabilities | |
Sensory impairments | : | Yes, offers help with Sensory impairments | |
Substance misuse problems | : | Yes, offers Substance misuse problems |
Patient Ratings | ||||||||||||
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By: | Anne-Marie |
| Jun 18 2023 | |||
Upgrade to a smarter Gmail OPEN Hi M Marcia Sunderland Hi Hope you’re well? Did you get the photos of your mum and dad? How is your mum doing? I was wondering if you are able to provide any feedback re ... Anne-Marie Rhodes Hi Marcia, Yes doing well thanks. Mum is OK. We are keeping her busy by taking her places. We all went glamping near Bridlington last weekend, whic... M Marcia Sunderland Hi The ones you had taken for their golden wedding If it could be written that would be great if you are able Please give my love to your mum ?? Se... Anne-Marie Rhodes to Marcia 0 minutes agoDetails Hi Marcia, Yes, we did get the photos. There were some really nice ones of my dad. Review Rest Assured took over my dad's care in the later stages of his dementia. He was being cared for at home and it was important to myself and my mum that he was treated with dignity and respect, which is exactly what they did. The level of care they gave him was exceptional and my mum always looked forward to the carers coming as they always came with a smile and even a shoulder to cry on when she needed it. My mum was really struggling with my dad until Rest Assured took over. From the day that they did communication was clear, they always arrived on time, they listened and adapted to changes as they happened and nothing was too much. When my dad went into hospital with a Stoke and Pneumonia, Rest Assured really took the stress out of knowing that they would be there for when he came out. They were caring and supportive in a time that was really difficult. Since my dad has passed, my mum often says how much she misses seeing them all as they really did feel like part of the family. I cannot put into words properly just how much we appreciate the level of care they gave my dad. They are truly wonderful people and I would recommend them to anyone that needed care for their loved one. Anne marie ( Andrews Daughter) |
By: | Ivy Slingo |
| Mar 11 2023 | |||
A heartfelt thank you to the wonderful ladies who cared for my husband, Fred Slingo. Especially to Marcia, Angie and Pam who were also friends and gave me the support that I so badly needed. They always went above and beyond to help and care for both of us. They made Fred’s last year happy and mine so much easier. They were ‘ our sunshine’. Ivy Slingo |
By: | judebond |
| Mar 29 2017 | |||
Rest assured is a well-oiled machine that does everything it says on the tin. It's down to the management in my view. I need helping to shower dress and undress. There are restrictions in their training that prevent them doing some things but they excel at everything else..Lovely personalities, kindness and feeling safe in their hands are the overwhelming positivities. I was at school with a couple of the staff and nostalgia prevails. The company has won numerous good service awards and the quality care commission didn't ask me. I couldn't cope without them |
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Additional Information | ||
Funding Home Care in England
You may qualify for local authority funding towards care at home costs.Firstly, you must first arrange a care needs assessment |