Hatzfeld Homecare Services | |
Unit 3 Trentside Business Village, Farndon Road, Newark, NG24 4XB | |
Website |
Home Care Information |
Hatzfeld Homecare Services provides domiciliary care services for 217 people in their own home. |
Care Home Services |
Personal and intimate care | : | Yes, offers care for Personal care | |
Caring for adults over 65 yrs | : | Yes, offers Caring for adults over 65 yrs | |
Dementia | : | Yes, offers care for Dementia | |
Physical disabilities | : | Yes, offers help with Physical disabilities | |
Sensory impairments | : | Yes, offers help with Sensory impairments |
Patient Ratings | ||||||||||||
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By: | Smurf |
| Sep 24 2015 | |||
Our family use this service for an elderly relative, there is a favourite Carer who does a really good job, others are more inclined to work to rule and don't always do more than cover the absolute minimum required; luckily these members of staff are in a minority.
My main concern is that often the Carers are given extra calls in between their scheduled calls so often arrive late with no notification from their office. Having asked some of these Carers why this happens I discovered that they often get extra calls and then not enough time for travel between calls.
Some 'service users' can become quite irate at this lack of information and take it out on the Carers when the fault lies with management. Perhaps whoever makes out the rotas should spend a few days doing rounds with the people who are the fee earners for the Company. |
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Additional Information | ||
Funding Home Care in England
You may qualify for local authority funding towards care at home costs.Firstly, you must first arrange a care needs assessment |