Waveney Care Limited 124 Denmark Road

  • Waveney Care Limited 124 Denmark Road
    124 Denmark Road, Lowestoft, NR32 2EL
    Website
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  • Home Care Information

    This service provides care and support to people in their own homes. It serves the community local to Lowestoft.

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  • Care Home Services


    Personal and intimate care: Yes, offers care for Personal care
    Caring for adults over 65 yrs: Yes, offers Caring for adults over 65 yrs
    Dementia: Yes, offers care for Dementia
    Mental health conditions: Yes, offers care for Mental health conditions
    Physical disabilities: Yes, offers help with Physical disabilities
    Sensory impairments: Yes, offers help with Sensory impairments



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  •  Care location and near by additional services
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  • Patient Ratings

    Excellent
    2

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    Ok
    1

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  •  Patient Reviews

    Waveney Care Limited 124 Denmark Road
    Review SourceBy:Mark
    Rating:..Star Rating
    Apr 29 2016

    Waveney care gave huge support to to my Mother and made it possible for her to stay and extra seven months in her own home.They also gave lots of useful information during the early stages of Mothers dementia, she was very fond of all the carers and found it a great comfort to be able to speak with a cheerful and understanding person throughout the day. We could not have coped without your help. Mark
    Original Comment Report...

    Waveney Care Limited 124 Denmark Road
    Review SourceBy:Service User Relativ
    Rating:..Star Rating
    Apr 28 2014

    I feel compelled to write of my experience with Waveney Care after reading the other review. They have cared for my grandfather for several months, during this time his needs have changed considerably. Waveney Care have reviewed and altered his care several times and have always put him at the centre of things. I cannot fault this company. Carers and calls are regular and reliable.
    Original Comment Report...

    Waveney Care Limited 124 Denmark Road
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Apr 9 2014

    Unfortunately after only a few weeks of Waveney Care 'caring' for my mother my opinion of them is could and must do better. My mother is visited by what seems quite a lot of different staff there seems to be little continuity of care in this respect. despite being asked to call my mother by her given name staff weeks later refer to her by pet names such as 'sweet' suggesting that they simply cant be bothered to consider my mother as an individual who had a life before dementia. On one occassion they have failed altogether to turn up which Waveney Care state is 'not there fault' but solely down to their employee who has been disciplined and is sorry.
    Original Comment Report...

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  • Frequently Asked Questions about Home Care in Lowestoft.

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    Group Name
    Waveney Care Limited
    Manager


    •  CQC Rating   CQC Rating
    • Safe
      Good

      Effective
      Good

      Caring
      Good

      Responsive
      Good

      Well-Led
      Good


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Additional Information
Funding Home Care in England
Funding Home Care in England

You may qualify for local authority funding towards care at home costs.

Firstly, you must first arrange a care needs assessment