Thie only happened yesterday so I can only comment on my experience of the Surgical Short stay unit (day unit). I arrived at the day unit at 11:20 for a 11:30 appointment and was buzzed in. I was a bit confused as there was a sign saying, Day Eye Care, but when I approached the reception desk, they asked me if I was day care and told me to take a seat and that an anaesthesiologist and a surgeon would come and see me. The waiting area is clean, light, airy, with comfortable seats, a water dispenser, TV, clean toilets and secure as everybody has to be buzzed in and out. I sat down and logged into the free NHS Wi-Fi. I also read the sign on the wall that explains about the procedure for day surgery and stated that if you were a 11:30 patient, it could be up to 18:00 before you’re seen; not a problem as I was aware of this and had brought plenty of puzzles to solve. Not sure of the times, but an anaesthesiologist came and checked my details and explained the procure, followed by the surgeon who checked that I was fully aware of the procedure being performed. I carried on doing quizzes, at 15:00 I gave my wife a call to let her know I was still waiting to be seen so that she was aware that it would be late before I needed to be collected. At about 15:30 I was collected by my assigned nurse to change into a surgical gown and taken to the operating theatre. The staff in the operating theatre were smiling (always a good sign), helpful, reassuring and ensured that I was comfortable. They then connected me to the monitors explaining all the time what they were doing. At about 16:00 they administered the anaesthetic and the next thing I knew it was 17:30 and I was in post op. My assigned nurse was monitoring me when I came around from the anaesthetic and enquired how I was feeling and I said that I was OK, except that I had a very sore throat and dry mouth. He immediately gave me some pain relief followed by some water, having explained that they had wait to give me the water to ensure I didn\t vomit; he continued to administer the pain relief until my pain had gone; when my assigned nurse had to take a break, his replacement was equally good. Whilst waiting to be moved to the male ward, my surgeon came to check on me and to say that the op had gone OK. At about 20:00 I was moved from post op to the male ward saying goodbye to my assigned nurse and being assigned a new nurse for my stay in recovery. My stats were taken and then I was offered food and drink and was given a nice sandwich and cup of tea. I was still feeling hungry so when my nurse came to take my stats I asked for a second sandwich, which the nurse fetched for me. My wife turned up at about 20:15 to collect me (I had called her earlier) and I was dressed, given contact details and aftercare instructions, and my medication; I left at about 20:45 to journey home. My experience couldn\t have been better and I cannot praise the staff enough they were great.