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Patient Ratings | ||||||||||||
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By: | Anonymous |
| Aug 25 2023 | |||
Was good I would be getting a follow-up appointment,I have not heard anything yet,now been 7 months ,this is after visiting papworth were I was told it would be appropriately 3/6 weeks for the follow up at kings Lynn hospital,I have given up any hope of it being in the next 6 months ,score out of 10, around 3 ,there is no need for such a long wait , |
By: | Samantha |
| Aug 3 2023 | |||
on 27 july I arrived at queen elizabeth ii for a referral to endocrinology. after a bit of a run around, I found where I was supposed to be. I was sent to yellow yellow sent me to blue and blue sent me back to yellow\ on the opposite side. I arrived early and was seen late. I was directed to give blood at the lab downstairs and did so. The following tuesday, 1 Aug I called for lab results as my surgery hadn\t received them. It took a long time to speak with someone who advised the results were back but needed a letter sent electronically to my surgery, (midway, chiswell). I have rang midway today to get said results as I do need to call in my prescription (refill). midway hasn\t received anything on my behalf. I don\t know if the prescription has to be raised or decreased. I am forced to refill the current prescription. today, between myself and the operator for queen elizabeth ii, we called approx. 6-8 different numbers to secretaries and not one answered the phone. all went to voicemail. My endo. spec. was not mentioned on any of the voicemail messages. I don\t know who the secretary is for my specialist or if she even has one. It shouldn\t be this difficult if all positions are filled. certainly someone is trained to answer phones. last week when I asked to be included in the email (results to my surgery), I was given a flat out no! my blood, my results, my surgery, I showed up for the appt. and had blood drawn. why can\t I know my results if they are ready? then when trying to leave a review, it won\t submit because I capitalized the first word in every sentence. |
By: | P Kane |
| Sep 24 2023 | |||
An emergency occurred on a Sunday evening while on holiday in Norfolk that necessitated a trip to this hospital. The staff were absolutely brilliant: professional, efficient, helpful and caring - all of them. The service was superb. |