It really is a hit and miss my 4yr old daughter was going in regularly and we met some lovely nurses that was calm and reassuring myself and my daughter they seemed passionate and then we went to derriford and met a nurse who offered my daughter a lift not me the parent her words were (I will pick you up for your next appointment ) then smile at my daughter while I was sat behind her and she didnt turn her head to make contact with me, my daughter said no we went in nannys car today and grandad with bring me here then to mcds which the nurse did not respond too I travelled just over an hr to the hospital that day and she wasnt informed how I got there I do not find that behaviour appropriate! We visited deriford 3x in the last 2 weeks before meeting this one, on my daughters last appointment at penrice changing between two hospitals forjust over a month the same nurse told me to check my daughter but if I wanted to I could take her to a gp which I most certainly did and another 3weeks for treatment was needed the gp was amazing at emotional support and cleaning but unfortunately not wrapping a bandage I eventually brought my own supplies and put my first aid certificate to hand for my daughter because the bacis seemed too much of a job for the gp to do it properly or maybe they was unaware they was doing it wrong after the 1st of 3 visits to the gp I did tell the nurse that it came undone and still continued... Unfortunately some of these experiences has made me feel very uneased approaching the NHS I do hope in the future I will be able to go back in with an opened mind and not have to feel like I need my guard up.

Visited MIU today with badly swollen eye. I was examined quickly and appropriate treatment suggested with was very reassuring given I’m away from home and my GP. Thank you very much. Great job and facility