Staff rude argumentative and unprofessional Care for terminal ill bollocks No joined up thinking between different trusts Would not put my dog in this shithole

A young man with mental health issues became unsettled and asked for security to come in case his agitation got out of control. When the security staff came all he did was antagonise the young man which caused the young man to become even more aggitated, when a family member came to calm the young man down, the security member not only contined to antagonise him but also followed him while at the same time sniggering and making suggestions that just led to the young man becoming more and more agitated. This behaviour of the security staff clearly shows that they are not mental health friendly and the attitude of the security staff member was appalling, instead of listening and showing compassion he just continued to antagonise the young man who was clearly experiencing quite a lot of distress. Hospital security really need to be more sensitive in regards to mental health issues, as the security staff at DRI clearly just don't care, which is appalling especially when there is so much information about mental health issues.

I recently had an orthopaedic appointment cancelled due to the doctors strike, and the appointment was re-booked. I travelled around 8/9 mile on 2 buses for the new appointment, bearing in mind that I have had anxiety when on buses. I booked in for my appointment on the self book machine and was told where to wait. After waiting 20 minutes I received a phone call from the hospital orthopaedic department telling me my appointment had been cancelled due to the doctor not turning up. I was very angry. I have carpal tunnels d arthritis in both hands and the function in both hands is very limited at the moment. It’s taken me years for my own GP to actually acknowledge that I have these problems. To now have both appointments cancelled. They sent me a new appointment for February. This appointment they won’t change to a sooner one and I am scared that this one will be cancelled too and I’ll be left with nothing. I do suffer with bipolar 1-mixed states and emotionally unstable personality disorder and am very much depressed