I was discharged one week ago after a weeks convalescence following double inguinal open surgery at The Wansbeck. I was admitted to Rothbury following heavy post operative seepage of blood from the surgical incision. Without doubt all staff of every grade at Rothbury were extremely caring, professional & holistic in their care, added to this was genuine warmth & a individual approach to every patient. They would go out of their way to ensure you were pain free, comfortable & wanted for nothing. Definitely an ambience of people before paper & before routine. Everyone one of them was there when they were needed. A friend of mine had private care at a certain hospital Newcastle & in all honesty it was not as good as the NHS care at Rothbury. I say this not only as a patient but as a retired Senior Lecturer in Nursing at Northumbria University & 50 years experience of being a nurse. The Coquet Valley has a gem of a hospital & some the best staff in the NHS. Bless them all & deepest thanks to you from myself & family. Bryan C.>

Reply from Northumbria Healthcare NHS Foundation Trust
Thu, 14 May 2015 20:53:25 Z

Dear Brian, Heartfelt condolences on the loss of your Mother - our thoughts are with you and your family at this time. Thank you for being generous enough to find space and time to provide us with this feedback, it is exceptionally kind of you. I am glad your Mum had the chance to die in a place that was home to her. I am also glad that she was surrounded by staff who not only cared for her but also cared about her. It is the palliative care that she deserved. Lovely to know that you have been well supported as a family but please don't hesitate to come back to us if there is anything you need or are unsure about. With all best wishes, Annie

Reply from Northumbria Healthcare NHS Foundation Trust
Thu, 14 May 2015 20:53:25 Z

Dear Brian, Heartfelt condolences on the loss of your Mother - our thoughts are with you and your family at this time. Thank you for being generous enough to find space and time to provide us with this feedback, it is exceptionally kind of you. I am glad your Mum had the chance to die in a place that was home to her. I am also glad that she was surrounded by staff who not only cared for her but also cared about her. It is the palliative care that she deserved. Lovely to know that you have been well supported as a family but please don't hesitate to come back to us if there is anything you need or are unsure about. With all best wishes, Annie