I brought my son in whod fallen and hurt his arm. We were booked in at the reception within a minute and were taken to the childrens waiting room, where I expected to wait perhaps 5-6 hours, being a Friday night in a large town, but within an hour my boy was given an X-Ray, and within 2 hours hed had another X-Ray and a diagnosis - a broken arm. The doctor was extremely friendly and caring, and didnt speak to my son like a baby. He spoke to the patient, not to me (except for details etc), and explained everything carefully and considerately. A cast was fitted very quickly and efficiently, and all of the medical and administrative staff were kind, jovial and helpful. All in all it was 3 hours between entering end leaving, which in todays climate was a really pleasant surprise. This is the NHS we need in this country! My son even said he enjoyed his trip to A&E, although I hope this doesnt encourage him to break his arm again! I hope the staff who were on duty get to read this review, they were all excellent, and should be proud that theyre able to deliver the service that they do despite a government seemingly intent on making it as hard as possible for them to do so. Thank you so much.

I received a phone call from bowel screening asking me to go for a colonoscopy after some blood was found in stool sample. I had to ask for the appointment to be at a nearer hospital due to my caring responsibilities. I was not looking forward to the procedure having recently lost a parent so feeling quite low. But from the moment I walked into the department I felt supported and that any concerns would be listened to. The staff very quietly calm and explained to me the process. Having worked as a health professional for many years I can honestly say I am so proud of the staff who looked after me and their professionalism, kindness and understanding are of the highest standard. Thank you all