I saw Dr at Louth hospital and he has booked me for surgery on this shoulder that has given me years of grief, so thank you. Such a relief that someone is going to do something about it at last. Thank you Sir.

I was referred to the Urology Dept by my GP. Five months later, a phone call appointment with the consultant was scheduled (I am not sure how this took so long to arrange). The phone call I received from the consultant was 45 minutes later than scheduled and the consultant sounded disinterested in what I had to say. Despite it being obvious that the treatment process could have been expedited by being an in-person appointment in the first instance, I was given a telephone appointment (which I waited 26 weeks for from the point of the referral being acknowledged) to ensure I was serviced. I was then told that my symptoms likely point to a chronic infection and I would have to be seen in-person to be considered for any form of treatment - I was informed that it would take a few weeks for a letter to arrive with an appointment on, so by the time I get seen in person it will likely have been around a year from the point of referral. Very disappointing, upsetting and distressing.

Saw a staff member who didnt listen to my needs or concerns. They made me feel like I was a burden, like I was fat & lazy. I felt no different after 4 sessions, which I said, but was told there was nothing more they could do. On the 4th session I was told to educate myself on healthy eating & join a gym. I said I was finding that the exercises were causing me more pain rather than helping in any way; they said not to be afraid of pain & to carry on! They seemed to be trying to go by the text book way and not adapt a programme to suit my actual needs. All cases need to be treated as individual & for that persons needs.After 3 sessions they asked me what I hoped to achieve by coming so I said to reduce my pain. They said they didnt think it was worth seeing me again but agreed to 1 more session, at which they said there wasnt anymore they could do for me.I left after 4 sessions, pretty much in the same place, pain wise, as when Id started. I wasnt even asked if I felt better.I felt very let down, upset & made to feel almost like I was making it up. A lot of the things I was concerned about were dismissed, for example, saying that lots of people have slipped discs just get on with it and it doesnt bother them. Even though Id been suffering with mine for more than a year, they kind of made out that I should just get on with it & forget about the pain.Maybe it was lack of experience but I felt very let down & left in the same amount of pain that I arrived in.