My father was transferred there for rehab and spent months there recently. On discharge he was unsteady and almost immobile and unable to do any personal care and with a pressure area. Their discharge note had ticked no pressure areas. It was myself who contacted district nurses who had had no referral. Within a few days of us working with him at home he was improving and walking short distances with his frame and supervision around the home. He still required a lot of support for self care. Twice my stepmum had been told during his admission on ward 3 that he was being discharged and he never turned up with no contact from the hospital. We had to ring them to try to find out what was going on. He was finally discharged home one Friday with a therapist who then said he'd have to go back to hospital as he couldn't get in or out of bed without maximum assistance which my very tiny elderly stepmum could not do. The one problem we had reported and had meetings about with staff since his admission. It was one of the reasons he was admitted in the first place as she was struggling to manage him. A home visit should have been carried out prior to discharge to assess his needs in the home which would have prevented that situation arising. We had even had a meeting with the team on the ward about his difficulties. They asked for the height of his bed and the information was provided. Yet they still failed on discharge. He and my step-up were distraught that he had to go back. He also caught 3 hospital acquired hospital infections. He came home dehydrated and weak . At one point during his admission we were preparing to self discharge him to care for him ourselves as we were so concerned about his deterioration and lack of rehab and frequent infections. We were really concerned for his well being. The ward and the discharge team repeatedly gave different information and blamed each other for failing to contact and keep my step-up informed who was becoming increas

I have the most awful experience today with Dr Rahim. I have waited 6 months to get some answers and my experience today was not what I expected to happen. He was rude, did not allow me speak, told me to be quiet and listen to him when I only wanted to ask him a simple question. I tried to explain that the treatment he was offering has given me side effects in the past but I wasn’t allowed to have a voice. He then continued to be be rude and condescending to me when I got highly emotional. To cut a long story short, I had a huge panic attack and had to get helped by three lovely nurses. No human being deserves to get treated like this and now I have to live with the embarrassment and humiliation of having a huge panic attack in front of other patients . I’m a 52 year old woman and I will be investigating this further. I come from a family of doctors and in all my years I have never been treated in this way by anybody - doctors should be kind and empathetic and allow you have a voice. I understand that pressures are high but I am also a professional and there are ways of communicating to patients especially when they are vulnerable like myself.