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- Hospital Information
- Harplands Hospital is a care provider near Stoke-on-Trent and provides mental health care with quality and reviews available to compare on BestcareCompare. This provider has 48 reviews with a rating of 4 out of 5 and a CQC rating of No Rating.
Mental Health Performance The table below is a standard list of mental health care metrics that are complied annually for hospitals in England. You can use this list to see how Harplands Hospital is doing in areas that may be important to you. Health Metric Detail Indicator Bed occupancy rate 93.6% acute adult beds occupied 93.6% Care planning 6.77 on a scale of 0 - 10 6.77 CQC mental health trust ratings Good 2 Delayed transfers of care 14.46% bed days lost due to delays 14.46% Help out of hours 5.91 on a scale of 0 - 10 5.91 Improving recording of outcomes information for people receiving treatment 65.9% of people on the Care Programme Approach who have outcomes recorded via HoNOS 65.9% NHS England patient safety notices Good - all alerts signed off where deadline has passed 3 Open and honest reporting As expected 2 Overall views and experience For average: 6.93 on a scale of 0 - 10 6.93 People on CPA followed up within 7 days of an inpatient discharge 93.9% of people were followed up 93.9% Percentage of staff receiving job-relevant training, learning or development in past 12 months 83.67% received relevant training/learning/development 83.67 PLACE patient led assessment of the care environment: condition, appearance, maintenance 98.8% 98.8% PLACE patient led assessment of the care environment: privacy, dignity, wellbeing 96.3% 96.3% Proportion of admissions gate-kept by CRHT teams 98.7% of admissions 98.7% Proportion of people receiving physical health advice and support from community services 4.62 on a scale of 0 - 10 4.62 Recommended by staff 3.56 out of 5 3.56 -
Care Provider Location and near by additional services
Patient Ratings Excellent 37Good 4Ok 5Poor Terrible 2Patient Reviews
Harplands Hospital
By: Janet Rating:.. 
Sep 14 2019 My experience of visiting ward 7 where my Aunty has been cared for. What a amazing caring ward. Each member of staff I came in contact with were exceptional very professional understanding and friendly. My Aunty is now moving on to a home I’m positive she and myself will truly miss them. They are a credit to the service they work for and I feel proud to know this hospital is available and wanted to say a massive thank you to everyone on ward 7 and congratulate Harplands on achieving such high standards THANK YOU SO MUCH xxxx
Original Comment Report...Harplands HospitalBy: Anonymous Rating:.. 
Jul 23 2019 Reply from North Staffordshire Combined Healthcare NHS Trust
Tue, 03 Sep 2019 11:12:49 +0100
Thankyou so much for taking the time to send us feedback about your experience at the Harplands Hospital. We encourage feedback from all of our service users and families in order that we are continually striving for improvements. I am so pleased to hear that you are well on your road to recovery and wish you well for your future. Thankyou and best wishes. Dawn Burston; Matron Veronica Emlyn: Patient Experience FacilitatorHarplands HospitalBy: Kerry Davenport Rating:.. 
Feb 20 2019 I have bipolar disorder and personality disorder. I came in desperately needing help as i went into major depression which i still am and suicidal feelings and thoughts. I was not assessment properly. Just said i was depressed and suffering anxiety. Fobbed off with diazepam to calm me but i have a serious mental health disorder and needed admitting because i am in a desperate state! Still am. I am scared i wil harm myself and i dont feel i was helped at all. No wonder people take their lives when they tried to get help and wasnt helped. I am so afraid and desperate but access team let me down.
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