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Mental Health Performance |
The table below is a standard list of mental health care metrics that are complied annually for hospitals in England. You can use this list to see how St Mary's Hospital is doing in areas that may be important to you. |
Health Metric | Detail | Indicator |
---|---|---|
Bed occupancy rate | 100.9% acute adult beds occupied | 100.9% |
Care planning | 6.75 on a scale of 0 - 10 | 6.75 |
CQC mental health trust ratings | Good | 2 |
Delayed transfers of care | 4.59% bed days lost due to delays | 4.59% |
Help out of hours | 6.28 on a scale of 0 - 10 | 6.28 |
NHS England patient safety notices | Good - all alerts signed off where deadline has passed | 3 |
Open and honest reporting | As expected | 2 |
Overall views and experience | For average: 7.03 on a scale of 0 - 10 | 7.03 |
People on CPA followed up within 7 days of an inpatient discharge | 97.6% of people were followed up | 97.6% |
Percentage of staff receiving job-relevant training, learning or development in past 12 months | 80.79% received relevant training/learning/development | 80.79 |
PLACE patient led assessment of the care environment: condition, appearance, maintenance | 98.2% | 98.2% |
PLACE patient led assessment of the care environment: privacy, dignity, wellbeing | 93.1% | 93.1% |
Proportion of admissions gate-kept by CRHT teams | 96.9% of admissions | 96.9% |
Proportion of people receiving physical health advice and support from community services | 4.21 on a scale of 0 - 10 | 4.21 |
Recommended by staff | 3.74 out of 5 | 3.74 |
Patient Ratings | ||||||||||||
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By: | Anonymous |
| Nov 30 2018 | |||
I have had to use the emergency services on site and was absolutely amazed at the care I was given, how quick and efficiently I was seen and taken care of, it had honestly made a daunting and stressful situation so much better. The staff were calm and friendly and knew how to do their job. 100% professional Original Comment Report... Reply from Northamptonshire Healthcare NHS Foundation Trust Mon, 03 Dec 2018 07:57:18 Z Thank you for your feedback, it’s good to hear that you have had such a positive experience. I will ensure that this is fed back to the team concerned. |
By: | Anonymous |
| Nov 30 2018 | |||
I have had to use the emergency services on site and was absolutely amazed at the care I was given, how quick and efficiently I was seen and taken care of, it had honestly made a daunting and stressful situation so much better. The staff were calm and friendly and knew how to do their job. 100% professional Original Comment Report... Reply from Northamptonshire Healthcare NHS Foundation Trust Mon, 03 Dec 2018 07:57:18 Z Thank you for your feedback, it’s good to hear that you have had such a positive experience. I will ensure that this is fed back to the team concerned. |
By: | Anonymous |
| Nov 29 2018 | |||
During an inpatient stay of a few weeks I was really impressed by how kind and helpful all the Kingfisher staff are. They do a really hard, exhausting job but remain friendly and conscientious. Original Comment Report... Reply from Northamptonshire Healthcare NHS Foundation Trust Fri, 30 Nov 2018 14:16:24 Z Thank you for your feedback, it’s good to hear that you have had such a positive experience. I will ensure that this is fed back to the team. Kind regards Patient Advice and Liaison Service Northamptonshire Healthcare NHS Foundation Trust |
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