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- Hospital Information
- Wonford House Hospital is a care provider near Exeter and provides mental health care with quality and reviews available to compare on BestcareCompare. This provider has 20 reviews with a rating of 2 out of 5 and a CQC rating of No Rating.
Mental Health Performance The table below is a standard list of mental health care metrics that are complied annually for hospitals in England. You can use this list to see how Wonford House Hospital is doing in areas that may be important to you. Health Metric Detail Indicator Bed occupancy rate 79.3% acute adult beds occupied 79.3% Care planning 6.94 on a scale of 0 - 10 6.94 CQC mental health trust ratings Good 2 Delayed transfers of care 6.25% bed days lost due to delays 6.25% Help out of hours 5.59 on a scale of 0 - 10 5.59 NHS England patient safety notices Good - all alerts signed off where deadline has passed 3 Open and honest reporting As expected 2 Overall views and experience For average: 6.97 on a scale of 0 - 10 6.97 People on CPA followed up within 7 days of an inpatient discharge 100.0% of people were followed up 100.0% Percentage of staff receiving job-relevant training, learning or development in past 12 months 73.69% received relevant training/learning/development 73.69 PLACE patient led assessment of the care environment: condition, appearance, maintenance 96.1% 96.1% PLACE patient led assessment of the care environment: privacy, dignity, wellbeing 91.8% 91.8% Proportion of admissions gate-kept by CRHT teams 99.3% of admissions 99.3% Proportion of people receiving physical health advice and support from community services 5.27 on a scale of 0 - 10 5.27 Recommended by staff 3.60 out of 5 3.60 -
Care Provider Location and near by additional services
Patient Ratings Excellent 3Good 1Ok 1Poor 2Terrible 15Patient Reviews
Wonford House
By: Anonymous Rating:.. 
Sep 25 2021 i’m staying wonford house at moment found cockroaches in wonford house there work done staff really good cockroaches this old building lizard cockroaches preditors right main hospital thought report straight away really ill
Wonford HouseBy: david smith Rating:.. Sep 25 2021 my name david smith i’m staying wonford house at moment found cock roaches there closed down until fit humans cock roaches preditor lizards wonford house infested cock roaches the staff some get really ill cock roaches next main hospital that making report
Wonford House
By: Anonymous Rating:.. 
Feb 8 2019 Reply from Devon Partnership NHS Trust
Fri, 01 Mar 2019 13:52:53 Z
Thank you for sharing your experience of our services. I am really pleased to hear that you have found the service useful and the worker compassionate and friendly. I would really like to be able to pass your kind comments onto the right team and the worker directly, if you are happy for that to happen? Your comments suggest that it may have been the Depression and Anxiety Service, but they have a number of bases across Devon depending on where you live. If you are happy for your feedback to be passed on, I would be grateful if you could get in touch with the Patient Advice and Liaison Service on 01392 675686 or contact the team via email to dpn-tr.pals@nhs.net to let me know which service you saw and the details of the worker. With best wishes.- Write a Review
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