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- Hospital Information
- Prestwich Hospital is a care provider near Manchester and provides mental health care with quality and reviews available to compare on BestcareCompare. This provider has 15 reviews with a rating of 3 out of 5 and a CQC rating of No Rating.
Mental Health Performance The table below is a standard list of mental health care metrics that are complied annually for hospitals in England. You can use this list to see how Prestwich Hospital is doing in areas that may be important to you. Health Metric Detail Indicator Bed occupancy rate 74.7% acute adult beds occupied 74.7% Care planning 7.55 on a scale of 0 - 10 7.55 CQC mental health trust ratings Good 2 Delayed transfers of care 0.72% bed days lost due to delays 0.72% Help out of hours 6.20 on a scale of 0 - 10 6.20 Improving recording of outcomes information for people receiving treatment 80.9% of people on the Care Programme Approach who have outcomes recorded via HoNOS 80.9% NHS England patient safety notices Good - all alerts signed off where deadline has passed 3 Open and honest reporting As expected 2 Overall views and experience Better than average: 7.49 on a scale of 0 - 10 7.49 People on CPA followed up within 7 days of an inpatient discharge 95.8% of people were followed up 95.8% Percentage of staff receiving job-relevant training, learning or development in past 12 months 78.88% received relevant training/learning/development 78.88 PLACE patient led assessment of the care environment: condition, appearance, maintenance 98.7% 98.7% PLACE patient led assessment of the care environment: privacy, dignity, wellbeing 93.4% 93.4% Proportion of admissions gate-kept by CRHT teams 95.2% of admissions 95.2% Proportion of people receiving physical health advice and support from community services 5.43 on a scale of 0 - 10 5.43 Recommended by staff 3.87 out of 5 3.87 -
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Patient Ratings Excellent 6Good 2Ok 1Poor 2Terrible 4Patient Reviews
Prestwich Hospital
By: thomas latchford Rating:.. 
Jun 4 2018 Reply from Greater Manchester Mental Health NHS Foundation Trust
Fri, 29 Jun 2018 16:58:09 +0100
Hello, Thank you for sharing your story and writing about your experience at our Chapman-Barker Unit (CBU). It is great to read your kind comments about our staff and the treatment you received. We really value your feedback and it will be a pleasure to pass on your review to all of the team who played their part in making such a difference to your recovery. Thanks again for taking the time to review our service. Hearing a first-hand account about what’s it’s like to undergo a detox will really help people in a similar situation. All the very best wishes for your continuing recovery.Prestwich HospitalBy: Anonymous Rating:.. 
Jun 3 2018 Reply from Greater Manchester Mental Health NHS Foundation Trust
Tue, 12 Jun 2018 14:34:31 +0100
We are very sorry to hear that you and your husband had such an upsetting experience. Our Customer Care Team would welcome you contacting them to discuss your concerns in more detail and deal with your complaint. Please contact our Customer Care Team at customercare@gmmh.nhs.uk or telephone us on 0161 358 0600 or for free on 0800 587 4793. Alternatively, you can put your complaint in writing to Customer Care Team, Greater Manchester Mental Health NHS Foundation Trust, Bowness Unit, Bury New Road, Prestwich M25 3BLPrestwich HospitalBy: Cazzasguy Rating:.. Feb 25 2018 I am an immature 53 year old (if that is possible!) who has been an alcoholic for at least 30 years and addicted to codeine/morphine based pain killers for 20 years. I had given up hope of ever attaining a 'normal' life until I attended the Unit and believe me, if I can achieve this then at least 99% of the human race can. The staff (without exception) are almost angelic and incredibly efficient, rendering the remarkable standard of accommodation and catering academic by comparison. The only point of contention during my detox - and, I have to say, initiated by my strong minded self - was the level of administered medication. I possess significant knowledge in this area but am retrospectively more than willing to bow to the much superior experience of fabulous professionals. If you are remotely committed to exorcising inner demons arising from alcohol or any other toxic substance, please give yourself the best possible chance of success by striving to attend the Chapman Barker Unit. And don't feel intimidated by the prospect of group meetings, they are conducted in a relaxed and impeccable manner. I've never been what you could describe as religious but I can only say to the staff - God bless!
Original Comment Report...Reply from Greater Manchester Mental Health NHS Foundation Trust
Wed, 07 Mar 2018 14:12:37 Z
Hello Firstly, thank you for sharing your story. Sharing your experiences, what you’ve had to overcome and your hope for the future will definitely help others in a similar situation. It is great to read your kind comments about the Chapman-Barker Unit regarding the care and treatment you’ve received recently. I hope you are recovering well and that you continue to use the groups and support available to help yourself and inspire others. I shall make sure I pass on your kind words to the staff at the unit. All the very best wishes.- Write a Review
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