Appalling experience at Henfield branch of my dentist. Accompanied my freind who is a frail 87 year old. Saw dentist name of Alexandros Stylas He had removed a tooth and fitted a denture a week ago. The wires that attached to the denture were cutting into her gum We returned to the surgery within a couple of days of seeing Stylas explaining that the wires were cutting into gum. Saw a different dentist who offered to do a readjustment. However this did not resolve the situation. Spoke with the assistant practice manager who advised my freind see Stylas again. Saw Stylas this morning my freind explained she could not wear the denture as it cut into her gum. He proceeded to put the denture in place and then made a minor adjustment to the wire. My friend kept saying no it's to painfull as he proceeded to pull the denture out of her mouth and put it back in again. She was become mg quite distressed and was squirming in pain. Stylas stated to shout and say it's not hurting you there is nothing wrong with the denture. My friend again stated she was in pain. Stylas adopted a very aggressive bullying manner shouting loudly there is nothing wrong with the denture. My friend was getting very upset by the bullying behaviour. I said to Stylas my friend is clearly having a problem with the denture. I asked if the wires that were causing her problems could be cut off allowing her to use Fixodent to secure denture in mouth. He shout at me you are not a dentist you are not a dentist . He moved agressively towards me with his arm raised towards my body slightly pushing me. I went straight out to make a complaint about his rude agressive unacceptable behaviour. Avoid this dentist Alexandros Sylas at all costs.

My husband had a broken molar, he is terrified of the dentist. I persuaded him to attend the appointment with me accompanying him. The dentist was very matter of fact about the check up. Despite explaining to the dentist that he was extremely anxious. The dentist did not to anything to reassure my husband. An extraction was needed, the process was not explained calmly to my husband. The dentist was professional effort with there skills. However it was like my husband was an object and not a person!! I had to reassure him. I had to calm him. The dentist was oblivious to the emotional distress my husband was in. Not impressed at all.
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