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| Name | The Nevells Road Surgery | ||||||
| Address | Nevells Road Letchworth Letchworth Garden City SG6 4TS | ||||||
| Phone | 01462 414 839 | ||||||
| Fax | 0844 4771797 | ||||||
| Website | http://www.nevellsroadsur | ||||||
| Rating |  38 Reviews | ||||||
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| CCG | NHS East And North Hertfordshire CCG | ||||||
| E Prescriptions | Available | ||||||
| Status : | Closed | ||||||
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| See More Doctors near here | |||||||
| GP Information |
| The Nevells Road Surgery is a GP Practice in Letchworth Garden City and provides a list of services listed below if available. This GP practice has 38 reviews with a rating of 2.9 out of 5 and a CQC rating of Good. |
| Day | Opening Times | |||
| Mon | 08:00-18:30 | |||
| Tue | 08:00-13:00 | 14:00-18:30 | ||
| Wed | 08:00-18:30 | |||
| Thu | 08:00-18:30 | |||
| Fri | 08:00-18:30 | |||
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-Led | Good |
| GP Services | ||||
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| GP Performance | |||||
| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how The Nevells Road Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,542 individuals have been screened out of a possible 2,053 eligible people.A total of 75.1% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 101 people to hit the required 80% screening target. | 1,542 |
| Cervical Screening Ages 50 to 64 | 767 individuals have been screened out of a possible 986 eligible people.A total of 77.8% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 22 people to hit the required 80% screening target. | 767 |
| Overall number of GP appointments | 4,049 Number of appointments in Aug 2023 from a practice list size of 11,386 patients | 4,049 |
| Face to face appointments | 3,352 Face to Face appointments in Aug 2023 which is 82.8% of the total number of appointments. | 3,352 |
| Home Visits | 28 Home Visits in Aug 2023 which is 0.7% of the total number of appointments. | 28 |
| Telephone appointments | 646 Telephone appointments in Aug 2023 which is 16% of the total number of appointments. | 646 |
| Unknown appointments | 23 Unknown appointments in Aug 2023 which is 0.6% of the total number of appointments. | 23 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Excellent | 10 |
| Good | 5 |
| Ok | 4 |
| Poor | 9 |
| Terrible | 10 |
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This surgery is extremely busy. All day. However I can not fault the reception staff for their patience with myself and seeing them deal with patients waiting. Always going above and beyond. Was always worried coming from a small village doctors to a town one. But best move I've made. Recently undergone major surgery with my doctor and doctors I've seen when that one not available have been a god send. Let's hope they can find bigger premises but without loosing their one to one communication. Treating me as a person not a number. | |||||||
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It is impossible to get an appointment. I have been trying daily for six weeks to get a routine appointment, and there are never any available. When I phone in, they say they have over 10 000 patients, and can't cope, but they are still accepting new patients.
The receptionist actually advised me to phone in the morning and say I needed an urgent appointment, even if it was a lie, just to be able to see the GP.
THey absolutely cannot cope with their current patient allocation, and should not be allowed to take more until this problem is resolved. | |||||||
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Had two very poor experiences with the same male doctor now. Rude and judgemental! Dont appreciate being spoken to like a naughty child for my choices! People will be lucky to get an appointment and if you do, make sure you book out half your day for waiting time! Rare for anyone in there to actually listen to what you are saying! There is a couple of good doctors however you'll be lucky to get an appointment with them! | |||||||
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