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| Name | Bancroft Medical Centre - Courtenay House | ||||||
| Address | Bancroft Court 30 - 35 Bancroft Hitchin SG5 1LH | ||||||
| Phone | 01462 654040 | ||||||
| Fax | 01462 437539 | ||||||
| Website | https://bancroftmedicalce | ||||||
| bancroft.medicalcentre1@ | |||||||
| Rating |  15 Reviews | ||||||
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| CCG | NHS East And North Hertfordshire CCG | ||||||
| E Prescriptions | Available | ||||||
| Status : | Closed | ||||||
| Share |
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| See More Doctors near here | |||||||
| GP Information |
| Bancroft Medical Centre - Courtenay House is a GP Practice in Hitchin and provides a list of services listed below if available. This GP practice has 15 reviews with a rating of 2.6 out of 5 and a CQC rating of Good. |
| Day | Opening Times | |||
| Mon | 08:00-18:30 | |||
| Tue | 08:00-18:30 | |||
| Wed | 08:00-18:30 | |||
| Thu | 08:00-18:30 | |||
| Fri | 08:00-18:30 | |||
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-Led | Good |
| GP Services | ||||
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| GP Performance | |||||
| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Bancroft Medical Centre - Courtenay House is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 2,687 individuals have been screened out of a possible 3,480 eligible people.A total of 77.2% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 97 people to hit the required 80% screening target. | 2,687 |
| Cervical Screening Ages 50 to 64 | 1,184 individuals have been screened out of a possible 1,472 eligible people.A total of 80.4% of possible patients have been screened which is above the required mimimum standard. | 1,184 |
| Overall number of GP appointments | 6,498 Number of appointments in Aug 2023 from a practice list size of 17,969 patients | 6,498 |
| Face to face appointments | 5,452 Face to Face appointments in Aug 2023 which is 83.9% of the total number of appointments. | 5,452 |
| Home Visits | 0 Home Visits in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 958 Telephone appointments in Aug 2023 which is 14.7% of the total number of appointments. | 958 |
| Unknown appointments | 88 Unknown appointments in Aug 2023 which is 1.4% of the total number of appointments. | 88 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Excellent | 5 |
| Good |
| Ok | 1 |
| Poor | 2 |
| Terrible | 7 |
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The Drs I have seen have been fantastic, however it takes 50mins at 8am to try to get through to book an appointment. Most importantly, I was unable to book immunisations for my son, and have been offered a slot 4 weeks after the nhs guidance of 8 weeks old. This is distressing as I feel it has left my son at risk. | |||||||
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I received a text from Bancroft Medical Centre asking me to make an appointment for my asthmatic daughter to get her flu vaccine. I have just spent one hour and nine minutes on hold, trying to make that appointment. Fifteen minutes of that time was spent at number one in the queue, at which point I was forced to assume that nobody was bothered to answer the phones today. | |||||||
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I like most people get frustrated at the time spent on hold when trying to make an appointment. However, All doctors and practice nurses have been amazing ! | |||||||
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