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| Name | MOUNT AVENUE SURGERY | ||||||
| Address | Mount Avenue Shenfield Brentwood CM13 2NL | ||||||
| Phone | 01277283180 | ||||||
| Fax | 01277 240701 | ||||||
| Website | http://www.mountavenuesur | ||||||
| Rating |  43 Reviews | ||||||
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| CCG | NHS Basildon And Brentwood CCG | ||||||
| E Prescriptions | Available | ||||||
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| GP Information |
| MOUNT AVENUE SURGERY is a GP Practice in Brentwood and provides a list of services listed below if available. This GP practice has 43 reviews with a rating of 3.8 out of 5 and a CQC rating of Good. |
| Day | Opening Times | |||
| Mon | 08:00-18:30 | |||
| Tue | 08:00-18:30 | |||
| Wed | 08:00-18:30 | |||
| Thu | 08:00-18:30 | |||
| Fri | 08:00-18:30 | |||
| Sat | 08:30-12:00 | |||
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-Led | Good |
| GP Services | ||||
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| GP Performance | |||||
| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how MOUNT AVENUE SURGERY is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,522 individuals have been screened out of a possible 1,952 eligible people.A total of 78% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 40 people to hit the required 80% screening target. | 1,522 |
| Cervical Screening Ages 50 to 64 | 1,114 individuals have been screened out of a possible 1,357 eligible people.A total of 82.1% of possible patients have been screened which is above the required mimimum standard. | 1,114 |
| Overall number of GP appointments | 4,624 Number of appointments in Aug 2023 from a practice list size of 13,153 patients | 4,624 |
| Face to face appointments | 4,530 Face to Face appointments in Aug 2023 which is 98% of the total number of appointments. | 4,530 |
| Home Visits | 0 Home Visits in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 84 Telephone appointments in Aug 2023 which is 1.8% of the total number of appointments. | 84 |
| Unknown appointments | 10 Unknown appointments in Aug 2023 which is 0.2% of the total number of appointments. | 10 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Excellent | 22 |
| Good | 8 |
| Ok | 2 |
| Poor | 3 |
| Terrible | 8 |
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We have always had very good service from Mount Avenue surgery over decades. Today needed appointment as soon as possible for a swollen, red, hot, very painful left forearm and back of hand. Went into surgery; receptionist looked at arm, saw the intense discomfort and fitted me in very promptly. GP Neil very caring and helpful and arranged immediate prescription to cure infection. Excellent service. | |||||||
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Wife and I have needed a number of appointments and consequent treatments over the last two years for physical and mental health problems. Despite the intense pressure of the Covid pandemic, we have always had extremely good, caring and courteous, service from the GPs (mainly Ward and George) and all their support staff (receptionists and nurse). They are a credit to the NHS and we believe we are very fortunate. | |||||||
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Terrible leave you hanging on the phone for ages even though you are next in the queue so the person who is before you is 20 minutes on the phone 9which I don't believe) when the others before him or her are 5 mins maximum. One doctor is arrogant, no bedside manner. I had a blood test but even though I asked they never gave me an answer and when the doctor phoned me back he only wanted to palm me off with more medication. Unless uncaring money makers !!!! | |||||||
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