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NameLingfield Surgery
AddressEast Grinstead Road
Lingfield
RH7 6ER
Phone01342836327

Fax01342 836347

Website

Email esccg.lingfieldsurgery@n

RatingStar Rating 30 Reviews
CQCCQC Rating

CCGNHS East Surrey CCG
E PrescriptionsAvailable
Status :Closed
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 GP Information
Lingfield Surgery is a GP Practice in Lingfield and provides a list of services listed below if available. This GP practice has 30 reviews with a rating of 2.6 out of 5 and a CQC rating of Good.

  Opening Times    Closed
DayOpening Times
Mon08:30-12:0012:00-18:30
Tue08:30-12:0012:00-18:30
Wed08:30-12:0012:00-18:30
Thu08:30-12:0012:00-18:30
Fri08:30-12:0012:00-18:30
AA
 CQC Rating   CQC Rating

Safe
Requires improvement

Effective
Good

Caring
Good

Responsive
Good

Well-Led
Good




  GP LocationDirections
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GP Services
  • Learning disability health check
AA
GP Performance

The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Lingfield Surgery is doing in areas that may be important to you.
Health MetricDetailIndicator
Cervical Screening Ages 25 to 491,225 individuals have been screened out of a possible 1,561 eligible people.

A total of 78.5% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 24 people to hit the required 80% screening target.
1,225
Cervical Screening Ages 50 to 64893 individuals have been screened out of a possible 1,146 eligible people.

A total of 77.9% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 24 people to hit the required 80% screening target.
893
Overall number of GP appointments4,565 Number of appointments in Aug 2023 from a practice list size of 10,950 patients4,565
Face to face appointments3,690 Face to Face appointments in Aug 2023 which is 80.8% of the total number of appointments.3,690
Home Visits91 Home Visits in Aug 2023 which is 2% of the total number of appointments.91
Telephone appointments784 Telephone appointments in Aug 2023 which is 17.2% of the total number of appointments.784
Unknown appointments0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments.0
Video call appointments0 Video call appointments in Aug 2023 which is 0% of the total number of appointments.0


AA
   Patient Ratings
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Excellent
1

Good
7

Ok
8

Poor
8

Terrible
6

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Patient Reviews

Lingfield Surgery
By:Anonymous
Date:Apr 22 2019
Rating:Star Rating
Review Source

Main complaint for this surgery is the staff use the minimal patient parking. There is allocated staff parking and patient parking at the surgery, but admin staff use up most of the patient parking all day leaving only the disabled parking and 1 or 2 other spaces. You see unwell children and the elderly having to park by behind the Boots and walk to the surgery. Although not far it is not convenient when unwell especially if there is parking right there for the use of patients and not staff. When mentioning it to the staff they don’t care and fob you off.
Original Comment Report...

Lingfield Surgery
By:Anonymous
Date:Feb 22 2019
Rating:Star Rating
Review Source

I was unable to find somewhere to park for my appointment, not just in the practice car park but elsewhere in the village, despite arriving in what I thought was good time and ended up driving around for 20 minutes trying to do so. There was no parking whatsoever at the practice, and people had just abandoned their cars blocking in other vehicles as well so not sure what someone with mobility issues would be meant to do! When I realised I was going to be late for my appointment, I phoned the practice to tell the receptionist who said she would put a note for the doctor. When I eventually arrived, having finally managed to find somewhere and literally running to the practice, 12 minutes late, I was told by presumably the same receptionist that I was too late, that the it was a busy day etc and that was the end of that. I wasn't offered another appointment and the doctor wasn't even asked if she could see me - which seems odd, given that I was led to understand it was at the doctor's discretion. In any case, I don't think I have ever waited less than half an hour in the waiting room to see a doctor, even when I have been on time (as I usually am) so it seems quite unfair to not even ask. I note that other reviews refer to a rude and unhelpful receptionist - I cannot say she was rude, but she was certainly unhelpful. The appointment relates to a health matter which is causing me not inconsiderable pain and discomfort, hence wanting the appointment in the first place and, while I acknowledge I was late it was unavoidable and I would happily have waited.
Original Comment Report...

Lingfield Surgery
By:Anonymous
Date:Sep 14 2021
Rating:Star Rating
Review Source

Wife is starving herself thanks to a total idiot dr at this surgery whom clearly dont read there patients history She has history of eating disorders and thanks to this place telling her she needed to lose weignt , was 9 stone .. shes now down to 6.5 . If i lose my wife ill be taking legal action considering some of the size of the staff that work in this place ...what the hell is going wrong , pick on the vulnerable ....

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Lingfield Surgery

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