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| Name | Hillview Medical Centre | ||||||
| Address | 3 Heathside Road Woking GU22 7QP | ||||||
| Phone | 01483766333 | ||||||
| Fax | 01483 757067 | ||||||
| Website | http://www.hillviewmedica | ||||||
| hillview.surgery@nhs.net | |||||||
| Rating |  20 Reviews | ||||||
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| CCG | NHS North West Surrey CCG | ||||||
| E Prescriptions | Available | ||||||
| Status : | |||||||
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| See More Doctors near here | |||||||
| GP Information |
| Hillview Medical Centre is a GP Practice in Woking and provides a list of services listed below if available. This GP practice has 20 reviews with a rating of 3 out of 5 and a CQC rating of Good. |
| Day | Opening Times | |||
| Mon | 08:00-18:30 | |||
| Tue | 07:30-18:30 | |||
| Wed | 08:00-20:00 | |||
| Thu | 07:30-18:30 | |||
| Fri | 08:00-18:30 | |||
| Sat | 09:00-10:45 | |||
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-Led | Good |
| GP Services | ||||
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| GP Performance | |||||
| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Hillview Medical Centre is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 2,309 individuals have been screened out of a possible 3,220 eligible people.A total of 71.7% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 267 people to hit the required 80% screening target. | 2,309 |
| Cervical Screening Ages 50 to 64 | 941 individuals have been screened out of a possible 1,214 eligible people.A total of 77.5% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 31 people to hit the required 80% screening target. | 941 |
| Overall number of GP appointments | 6,558 Number of appointments in Aug 2023 from a practice list size of 15,629 patients | 6,558 |
| Face to face appointments | 3,221 Face to Face appointments in Aug 2023 which is 49.1% of the total number of appointments. | 3,221 |
| Home Visits | 34 Home Visits in Aug 2023 which is 0.5% of the total number of appointments. | 34 |
| Telephone appointments | 1,631 Telephone appointments in Aug 2023 which is 24.9% of the total number of appointments. | 1,631 |
| Unknown appointments | 110 Unknown appointments in Aug 2023 which is 1.7% of the total number of appointments. | 110 |
| Video call appointments | 1,562 Video call appointments in Aug 2023 which is 23.8% of the total number of appointments. | 1,562 |
| Excellent | 6 |
| Good | 1 |
| Ok | 5 |
| Poor | 4 |
| Terrible | 4 |
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Absolutely terrible. Had been with the surgery for over 47 years and recently left after so many blunders and annoyances. Would definitely not recommend. I feel the surgery has maybe got too big over the years and the doctors are clearly not up to date on training. Very disappointing Hillview. | |||||||
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Trying to book an appointment with a Doctor to review diabetic message from nurse at diabetic HQ. Surgery sent my notes to HQ with no information attached. Nurse told me to contact surgery regarding my treatment as I am taking Metformin. Did not get any help by phone | |||||||
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Absolutely awful experience when attempting to contact the practice. Test results that are supposed to be advised in 3-4 days are not received for over 2-3 weeks. The website appointment system is only open for couple of hours during the day so impossible to use it if you work. Reception phone is not answered for 30 minutes plus on every call and average appointment offered is over two weeks away. They seem to have created processes that do not allow for patients to get access to healthcare in reasonable time and their response to everything is its our process. I can only hope that they will improve their communication with patients as their processes seem to increase anxiety in accessing healthcare. | |||||||
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