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| Name | Langley House Surgery | ||||||
| Address | 27 West Street Chichester PO19 1RW | ||||||
| Phone | 01243782266 | ||||||
| Fax | 01243 779188 | ||||||
| Website | http://www.langleyhousesu | ||||||
| Rating |  25 Reviews | ||||||
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| CCG | NHS Coastal West Sussex CCG | ||||||
| E Prescriptions | Available | ||||||
| Status : | |||||||
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| GP Information |
| Langley House Surgery is a GP Practice in Chichester and provides a list of services listed below if available. This GP practice has 25 reviews with a rating of 3.3 out of 5 and a CQC rating of Good. |
| Day | Opening Times | |||
| Mon | 08:00-18:30 | |||
| Tue | 08:00-18:30 | |||
| Wed | 08:00-18:30 | |||
| Thu | 08:00-18:30 | |||
| Fri | 08:00-18:30 | |||
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-Led | Good |
| GP Performance | |||||
| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Langley House Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,461 individuals have been screened out of a possible 2,050 eligible people.A total of 71.3% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 179 people to hit the required 80% screening target. | 1,461 |
| Cervical Screening Ages 50 to 64 | 1,008 individuals have been screened out of a possible 1,305 eligible people.A total of 77.2% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 36 people to hit the required 80% screening target. | 1,008 |
| Overall number of GP appointments | 5,611 Number of appointments in Aug 2023 from a practice list size of 13,394 patients | 5,611 |
| Face to face appointments | 5,125 Face to Face appointments in Aug 2023 which is 91.3% of the total number of appointments. | 5,125 |
| Home Visits | 0 Home Visits in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 431 Telephone appointments in Aug 2023 which is 7.7% of the total number of appointments. | 431 |
| Unknown appointments | 55 Unknown appointments in Aug 2023 which is 1% of the total number of appointments. | 55 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Excellent | 9 |
| Good | 4 |
| Ok | 3 |
| Poor | 4 |
| Terrible | 5 |
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A patient for 28 years, the new drive for expansion under the current Senior Partner has caused a lack of face-to-face care and communication. Garbled telephone calls to relay crucial blood test results is no substitute for proper examination. I'm tired of the arrogance; lack of discussion of alternative medications; no adherence to promised follow-ups; lack of care. | |||||||
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Receptionists talk in a very patronising manner on the phone, so much so that I hung up on Tracy earlier, I can only assume she is an ex police officer. Mentioning that I'm having a mental health crisis, was given zero compassion, patience or understanding. Frankly, if I go and top myself right now, who the Hell cares, because just like the rest of the NHS, she doesn't. | |||||||
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Reading some of the reviews makes me feel that to a large extent, the staff react to how you treat them, respect is a two way street! From a personal perspective I have always found the doctors,and staff,every single one of them ,absolutely outstanding,I have felt that they are genuinely interested,they are attentive and hard working and I have received excellent care as a consequence. They do a great job during what is a tough time for everyone. I might suggest that ‘anonymous anonymous ‘ and the moaners seek care elsewhere, if you are so unhappy with this surgery,and you can use your feet,walk,you will free up valuable time for others,probably more deserving. Langley house staff ,you are appreciated,thank you! | |||||||
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