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NameFernside Surgery
Address2A Hennings Park Road
Oakdale
Poole
BH15 3QU
Phone01202673520

Websitehttp://www.heatherviewmed

Email

RatingStar Rating 3 Reviews
CQCCQC Rating

CCGNHS Dorset CCG
E PrescriptionsAvailable
Status :Closed
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 GP Information
Fernside Surgery is a GP Practice in Poole and provides a list of services listed below if available. This GP practice has 3 reviews with a rating of 3.7 out of 5.

  Opening Times    Closed
DayOpening Times
Mon08:30-13:0014:00-18:00
Tue08:30-13:0014:00-18:00
Wed08:30-13:0014:00-18:00
Thu08:30-13:0014:00-18:00
Fri08:30-13:0014:00-18:00
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  GP LocationDirections
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GP Services
  • Asthma Clinic
  • Child health and development
  • Child Immunisations
  • COPD clinic with spirometry
  • Learning disability health check
  • Minor surgery (removal of moles,skin lesions)
  • Smoking cessation clinic
  • Travel health with yellow fever
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   Patient Ratings
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Excellent
1

Good
1

Ok
 

Poor
1

Terrible
 

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Patient Reviews

Fernside Surgery
By:Fernside S
Date:Feb 7 2018
Rating:Star Rating
Review Source

I had an appointment with the GP today, when I arrived I needed to change my baby’s nappy - when I asked if there were changing facilities all I was offered was the disabled toilet floor!! Surely a doctors surgery would have changing facilities available considering the amount of baby’s that frequent the surgery?
Original Comment Report...

Reply from Fernside Surgery
Mon, 19 Feb 2018 12:40:36 Z

Hello Sian, we are very grateful for your important feedback. You're quite right there should be baby changing facilities available. We have rectified this and are installing a new baby changing station in the patient toilet today. Your comments are very important to us so very many thanks for getting in touch.

Fernside Surgery
By:Fernside S
Date:Sep 21 2017
Rating:Star Rating
Review Source

I have been coming to this practise for many years with both my parents. The doctors have always been approachable and understanding. Whenever I have required an appointment even short notice they have been able to accommodate. I have been so impressed with this surgery I have now changed to them myself. The receptionists deserve praise as well.
Original Comment Report...

Reply from Fernside Surgery
Mon, 19 Feb 2018 12:42:32 Z

Hello Kim, many thanks for leaving a very positive comment here. We are delighted that you've found our Surgery to be so impressive and are glad to welcome you as patient. We will indeed pass on your praise to all members of the team. Again very many thanks.

Fernside Surgery
By:Anonymous
Date:Jun 25 2014
Rating:Star Rating
Review Source

I'm furious with this surgery. I have several conditions that need regular checkups and prescriptions, but i can never get in to see any doctor, let alone my own doctor. i've had to resort to writing letters asking for prescriptions and referrals which is ridiculous as i never actually get examined. i work mon-fri 8:45-5:30 so its difficult for me to see someone anyway, but their lack of late night appointments and being closed on my lunch break every time is stupid. Ive seen 2 doctors, and the first one didnt really care about my symptoms or the fact id been dealing with these symptoms for almost a year without anyone helping me. They told me to drink lots of water! the second doctor atleast examined me and put me in for tests, but kept giving me the same antibiotics over and over even though they didnt work. I can't ever seem to book an appointment in advance as they consistently say they are full up, i have to ring in the morning at 8:30am, however i work, and this doesnt guarantee me an appointment anyway. I will be moving from this surgery as soon as i possibly can and dont recommend it to anyone!
Original Comment Report...

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Fernside Surgery

GP Practice in Poole

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