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| Name | The Harvey Practice | ||||||
| Address | 18 Kirkway Broadstone BH18 8EE | ||||||
| Phone | 01202697307 | ||||||
| Fax | 01202 658973 | ||||||
| Website | http://www.theharveypract | ||||||
| drs@theharveypractice.co | |||||||
| Rating |  24 Reviews | ||||||
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| CCG | NHS Dorset CCG | ||||||
| E Prescriptions | Available | ||||||
| Status : | |||||||
| Share |
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| See More Doctors near here | |||||||
| GP Information |
| The Harvey Practice is a GP Practice in Broadstone and provides a list of services listed below if available. This GP practice has 24 reviews with a rating of 3.3 out of 5 and a CQC rating of Good. |
| Day | Opening Times | |||
| Mon | 08:00-20:00 | |||
| Tue | 08:00-20:00 | |||
| Wed | 08:00-18:30 | |||
| Thu | 08:00-18:30 | |||
| Fri | 08:00-18:30 | |||
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-Led | Good |
| GP Services | ||||
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| GP Performance | |||||
| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how The Harvey Practice is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,319 individuals have been screened out of a possible 1,662 eligible people.A total of 79.4% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 11 people to hit the required 80% screening target. | 1,319 |
| Cervical Screening Ages 50 to 64 | 992 individuals have been screened out of a possible 1,191 eligible people.A total of 83.3% of possible patients have been screened which is above the required mimimum standard. | 992 |
| Overall number of GP appointments | 7,208 Number of appointments in Aug 2023 from a practice list size of 12,658 patients | 7,208 |
| Face to face appointments | 4,164 Face to Face appointments in Aug 2023 which is 57.8% of the total number of appointments. | 4,164 |
| Home Visits | 54 Home Visits in Aug 2023 which is 0.7% of the total number of appointments. | 54 |
| Telephone appointments | 2,703 Telephone appointments in Aug 2023 which is 37.5% of the total number of appointments. | 2,703 |
| Unknown appointments | 287 Unknown appointments in Aug 2023 which is 4% of the total number of appointments. | 287 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Excellent | 11 |
| Good | 2 |
| Ok | 1 |
| Poor | 3 |
| Terrible | 7 |
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I find the receptionists rude and unhelpful. To tell me if my son had symptoms for two weeks he could wait another three weeks for a telephone appointment is unacceptable. They ignore you when you walk into reception , no eye contact. They could do with some customer service training | |||||||
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I'm at the Merley branch & feel very lucky to have such a caring surgery, everyone from reception to nurses to Drs all go over & above to give excellent service. I can usually get an appointment within a few weeks, the telephone calls are super convenient too. I have also had an emergency appointment on the same day without any trouble the receptionist being incredibly helpful at a time when i felt so frightened for my sons health. thank you | |||||||
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Nothing is too much Trouble for Donna.Ive never had such a helpful Receptionist as her for My daughter | |||||||
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