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| Name | Waterside Medical Practice | ||||||
| Address | Hayling Island Health Centre Elm Grove Mengham Hayling Island PO11 9AP | ||||||
| Phone | 02392462719 | ||||||
| Fax | 023 92466079 | ||||||
| Website | http://watersidemedicalpr | ||||||
| Rating |  16 Reviews | ||||||
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| CCG | NHS South Eastern Hampshire CCG | ||||||
| E Prescriptions | Available | ||||||
| Status : | Open | ||||||
| Share |
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| GP Information |
| Waterside Medical Practice is a GP Practice in Hayling Island and provides a list of services listed below if available. This GP practice has 14 reviews with a rating of 3.8 out of 5 and a CQC rating of Good. |
| Day | Opening Times | |||
| Mon | 08:00-12:30 | 13:30-18:30 | ||
| Tue | 07:00-12:30 | 13:30-19:30 | ||
| Wed | 08:00-12:30 | 13:30-18:30 | ||
| Thu | 08:00-12:30 | 13:30-18:30 | ||
| Fri | 08:00-12:30 | 13:30-18:30 | ||
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-Led | Good |
| GP Services | ||||
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| GP Performance | |||||
| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Waterside Medical Practice is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 692 individuals have been screened out of a possible 955 eligible people.A total of 72.5% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 72 people to hit the required 80% screening target. | 692 |
| Cervical Screening Ages 50 to 64 | 750 individuals have been screened out of a possible 968 eligible people.A total of 77.5% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 25 people to hit the required 80% screening target. | 750 |
| Overall number of GP appointments | 5,023 Number of appointments in Aug 2023 from a practice list size of 8,828 patients | 5,023 |
| Face to face appointments | 2,705 Face to Face appointments in Aug 2023 which is 53.9% of the total number of appointments. | 2,705 |
| Home Visits | 9 Home Visits in Aug 2023 which is 0.2% of the total number of appointments. | 9 |
| Telephone appointments | 2,309 Telephone appointments in Aug 2023 which is 46% of the total number of appointments. | 2,309 |
| Unknown appointments | 0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Excellent | 7 |
| Good | 5 |
| Ok |
| Poor | 1 |
| Terrible | 3 |
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After receiving a telephone call on Monday 27th about my the results of my blood test I was given an appointment for Tuesday PM. I waited five hours for a telephone conversation from 01:30 to 17.30 to discuss my medication needs. I phoned the surgery at 17.00 to ask if the consultation would still take place and was informed that I was next on the list, the conversation did not materialise. I waited five and a half hours to no avail, no apology and no further definite appointment this is a sad state and very poor patient service. I will now have to visit the surgery to find out when I have to book my next five hour time wasting appointment to have my medication need updated. From a very upset patient | |||||||
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Unable to get through on the appointment line, it just rings and then cuts off without any wait or queue. The other option on the phone remains unanswered. It has been like this since 08:00 and the time now is 09:15! The clinical staff have always been excellent when I have seen them, it’s just so difficult getting an actual appointment. | |||||||
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Unable to get through on the appointment line, it just rings and then cuts off without any wait or queue. The other option on the phone remains unanswered. It has been like this since 08:00 and the time now is 09:15! The clinical staff have always been excellent when I have seen them, it’s just so difficult getting an actual appointment. | |||||||
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