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| Name | Voyager Family Health | ||||||
| Address | 208 Farnborough Road Farnborough GU14 7JN | ||||||
| Phone | 01252545078 | ||||||
| Website | https://voyagerfamilyheal | ||||||
| Rating |  34 Reviews | ||||||
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| CCG | NHS North East Hampshire And Farnham CCG | ||||||
| E Prescriptions | Available | ||||||
| Status : | Closed | ||||||
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| GP Information |
| Voyager Family Health is a GP Practice in Farnborough and provides a list of services listed below if available. This GP practice has 33 reviews with a rating of 3.2 out of 5. |
| Day | Opening Times | |||
| Mon | 08:30-19:30 | |||
| Tue | 08:30-18:30 | |||
| Wed | 07:30-18:30 | |||
| Thu | 08:30-18:30 | |||
| Fri | 08:30-18:30 | |||
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| GP Performance | |||||
| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Voyager Family Health is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 2,373 individuals have been screened out of a possible 3,222 eligible people.A total of 73.6% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 205 people to hit the required 80% screening target. | 2,373 |
| Cervical Screening Ages 50 to 64 | 1,314 individuals have been screened out of a possible 1,696 eligible people.A total of 77.5% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 43 people to hit the required 80% screening target. | 1,314 |
| Overall number of GP appointments | 8,235 Number of appointments in Aug 2023 from a practice list size of 18,483 patients | 8,235 |
| Face to face appointments | 4,672 Face to Face appointments in Aug 2023 which is 56.7% of the total number of appointments. | 4,672 |
| Home Visits | 31 Home Visits in Aug 2023 which is 0.4% of the total number of appointments. | 31 |
| Telephone appointments | 3,532 Telephone appointments in Aug 2023 which is 42.9% of the total number of appointments. | 3,532 |
| Unknown appointments | 0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Excellent | 10 |
| Good | 6 |
| Ok | 7 |
| Poor | 3 |
| Terrible | 8 |
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Can’t fault the care received by GP I see regularly very understanding and always listens and gives good advice and support. But urgent care appointments I dread. I try to explain why need to see a female dr and feel I’m not listen to and can’t even guarantee to speak to one on the phone. When try to get urgent care appointment I feel I don’t matter due to staff not listening and not understanding about the anxiety I have. I feel I’ve lost trust in the urgent care team at times plus feel I can’t make appointments due to issues. If wasn’t for current doctor still being there I would consider leaving the surgery, which is a shame as I never had any issues before the merge. | |||||||
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Early days in the new merger and we are now on the IVR select 1 for a long wait to see a doctor menu system. I have always liked the one to one doctor experience continuity and knowing your patient are important to me. that is now gone sadly I will mourn it. As we celibrate the brave new world that will I hope bring local analytics and quicker diagnoses I hope that we can reduce waiting times. If we continue on this path of longer waiting times to see a DOCTOR (not a qualified practitioner) we will see fatalities I am sure. I have experienced medical "center" type surgeries abroad that worked very well and could turn around a patient quickly and had next day appointments. why do we struggle to do this? overall I hope things improve I commend the people who struggle to change a system and will wait a while before looking for somewhere else. | |||||||
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Early days in the new merger and we are now on the IVR select 1 for a long wait to see a doctor menu system. I have always liked the one to one doctor experience continuity and knowing your patient are important to me. that is now gone sadly I will mourn it. As we celibrate the brave new world that will I hope bring local analytics and quicker diagnoses I hope that we can reduce waiting times. If we continue on this path of longer waiting times to see a DOCTOR (not a qualified practitioner) we will see fatalities I am sure. I have experienced medical "center" type surgeries abroad that worked very well and could turn around a patient quickly and had next day appointments. why do we struggle to do this? overall I hope things improve I commend the people who struggle to change a system and will wait a while before looking for somewhere else. | |||||||
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