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NameCrondall New Surgery
AddressRedlands Lane
Crondall Farnham
Farnham
GU10 5RF
Phone01252850292

Fax01252 850352

Websitehttp://www.crondallnewsur

Email

RatingStar Rating 14 Reviews
CQCCQC Rating

CCGNHS North East Hampshire And Farnham CCG
E PrescriptionsAvailable
Status :Closed
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 GP Information
Crondall New Surgery is a GP Practice in Farnham and provides a list of services listed below if available. This GP practice has 14 reviews with a rating of 3.6 out of 5 and a CQC rating of Good.

  Opening Times    Closed
DayOpening Times
Mon08:00-18:30
Tue08:00-20:00
Wed08:00-18:30
Thu08:00-18:30
Fri08:00-18:30
AA
 CQC Rating   CQC Rating

Safe
Good

Effective
Good

Caring
Good

Responsive
Good

Well-Led
Good




  GP LocationDirections
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GP Services
  • Asthma Clinic
  • Child health and development
  • Child Immunisations
  • COPD clinic with spirometry
  • Learning disability health check
  • Long Acting Reversible Contraception
  • Minor surgery (removal of moles,skin lesions)
  • Obesity management clinic
  • Pharmacy available on-site
  • Phlebotomy
  • Primary care counselling service
  • Travel health with yellow fever
AA
GP Performance

The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Crondall New Surgery is doing in areas that may be important to you.
Health MetricDetailIndicator
Cervical Screening Ages 25 to 49755 individuals have been screened out of a possible 954 eligible people.

A total of 79.1% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 9 people to hit the required 80% screening target.		755
Cervical Screening Ages 50 to 64459 individuals have been screened out of a possible 554 eligible people.

A total of 82.9% of possible patients have been screened which is above the required mimimum standard.		459
Overall number of GP appointments3,119 Number of appointments in Aug 2023 from a practice list size of 5,843 patients3,119
Face to face appointments1,498 Face to Face appointments in Aug 2023 which is 48% of the total number of appointments.1,498
Home Visits306 Home Visits in Aug 2023 which is 9.8% of the total number of appointments.306
Telephone appointments1,245 Telephone appointments in Aug 2023 which is 39.9% of the total number of appointments.1,245
Unknown appointments43 Unknown appointments in Aug 2023 which is 1.4% of the total number of appointments.43
Video call appointments27 Video call appointments in Aug 2023 which is 0.9% of the total number of appointments.27


AA
   Patient Ratings
..

Excellent
7

Good
 

Ok
4

Poor
1

Terrible
2

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Patient Reviews

Crondall New Surgery
By:Anonymous
Date:Sep 27 2019
Rating:Star Rating
Review Source

I am writing to thank all doctors and staff at the surgery. How sad is it that people only write reviews to complain??? I feel very lucky to be registered with such an amazing and caring surgery, all staff goes above and beyond at all times and many times for myself that is very much appreciated. All staff communicates well together and calls are always returned, nothing is any trouble for them, though I am aware they are under excruciating pressure. Thank you all so much and especially one doctor in particular who has been a great support to me and is professional and very dedicated.
Original Comment Report...

Crondall New Surgery
By:Anonymous
Date:Sep 17 2019
Rating:Star Rating
Review Source

I have been patronised and to be frank treated very rudely when trying to make appointments for my children. Clearly having them go to school when they are able but still needing a doctors appointment is very unreasonable of me. The same lady has been unbelievably sarcastic and rude when we have been nothing but accommodating. We have rearranged appointments because they have been running almost an hour late we have never complained until now but this treatment is unreasonable and unacceptable. I understand and agree with the zero tolerance policy about abuse to NHS staff but think it should apply both ways!
Original Comment Report...

Reply from Crondall New Surgery
Tue, 24 Sep 2019 23:33:19 +0100

We are sorry to hear of your experience. Our Care Navigators who man the phones work hard to allocate patients to appropriate slots be that with our GPs, nurses, nurse practitioner, musculoskeletal practitioner, midwives, health care assistant or home visiting paramedics. We also offer evening and weekend appointments through our collaborative working with the 3 other neighbouring practices. Please make contact with the surgery so we can investigate further. Thank you.

Crondall New Surgery
By:Crondall N
Date:Nov 22 2018
Rating:Star Rating
Review Source

I transferred to Crondall surgery as my daughter was so happy with the practice. The care I have received from all the doctors I have seen during the past year has been exceptional! I would also like to praise the nurses and receptionists who have also been so very helpful. Moving to New Crondall Surgery was the best decision!
Original Comment Report...

Reply from Crondall New Surgery
Thu, 22 Nov 2018 21:22:13 Z

Thank you so much for this positive feedback, we honestly do all try our very best to serve our patients to the very best of our abilities and it is lovely to hear when we get it right. Mark Dr Mark Tyrrell

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Crondall New Surgery

GP Practice in Farnham

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