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| Name | Swallowfield Medical Practice | ||||||
| Address | The Street Swallowfield Reading RG7 1QY | ||||||
| Phone | 01189883134 | ||||||
| Fax | 0118 988 5759 | ||||||
| Website | http://www.swallowfieldme | ||||||
| Rating |  40 Reviews | ||||||
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| CCG | NHS Berkshire West CCG | ||||||
| E Prescriptions | Available | ||||||
| Status : | Closed | ||||||
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| See More Doctors near here | |||||||
| GP Information |
| Swallowfield Medical Practice is a GP Practice in Reading and provides a list of services listed below if available. This GP practice has 40 reviews with a rating of 4.2 out of 5 and a CQC rating of Good. |
| Day | Opening Times | |||
| Mon | 08:00-18:30 | |||
| Tue | 08:00-18:30 | |||
| Wed | 08:00-18:30 | |||
| Thu | 08:00-18:30 | |||
| Fri | 08:00-18:30 | |||
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-Led | Good |
| GP Services | ||||
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| GP Performance | |||||
| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Swallowfield Medical Practice is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 2,189 individuals have been screened out of a possible 3,015 eligible people.A total of 72.6% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 223 people to hit the required 80% screening target. | 2,189 |
| Cervical Screening Ages 50 to 64 | 976 individuals have been screened out of a possible 1,307 eligible people.A total of 74.7% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 70 people to hit the required 80% screening target. | 976 |
| Overall number of GP appointments | 6,423 Number of appointments in Aug 2023 from a practice list size of 15,897 patients | 6,423 |
| Face to face appointments | 5,383 Face to Face appointments in Aug 2023 which is 83.8% of the total number of appointments. | 5,383 |
| Home Visits | 117 Home Visits in Aug 2023 which is 1.8% of the total number of appointments. | 117 |
| Telephone appointments | 923 Telephone appointments in Aug 2023 which is 14.4% of the total number of appointments. | 923 |
| Unknown appointments | 0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Excellent | 27 |
| Good | 5 |
| Ok | 2 |
| Poor | 1 |
| Terrible | 5 |
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Very satisfied with my visit today. The receptionist was friendly and helpful and the doctor gave excellent advice. Yet again well done everyone, keep up the good work. Reply from Swallowfield Medical Practice Thu, 12 Sep 2019 10:25:21 +0100 Thank you so much for leaving this positive feedback which we all appreciate. We have been short staffed this week due to a bug that appears to be running rife through the surgery at the moment so to have such lovely feedback when we are short staffed is even more gratifying. Thank you again for taking the time to leave this feedback. I will ensure all staff members receive this feedback too as it makes our struggles worthwhile. Helen | |||||||
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I have been a patient for 10 years - this practice has helped me and my family exceptionally well in some very serious medical situations, for which I am eternally grateful. The team are professional and friendly consistently. I feel very lucky indeed. They are sometimes busy but all GPs are. Online booking and repeat prescriptions are easy to arrange. Thank you xx Reply from Swallowfield Medical Practice Mon, 29 Jul 2019 16:17:12 +0100 Thank you so much for taking the time to leave this positive feedback: we are very grateful. It is so encouraging to get feedback about the on-line services, especially at the moment when we have been upgrading the IT system and have had restricted access to all on-line services. Hopefully the new and improved service will be up and running at full capacity very soon but in the meantime, thank you again for this feedback as it lifts the spirits of the whole team at a time when we have all been under additional pressure. | |||||||
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Message to the Practice Manager.
We would like to congratulate Swallowfield Medical Practice and to thank you and all your staff, Receptionists, Dispensary, Nurses and Doctors for the friendly and helpful way that they all treat us each time we have any dealings with the Practice. Each time we come off the phone or leave the Surgery we feel that nothing has been too much trouble and we are so grateful. So we would like to say thank you and let you know that we feel privileged to belong to your Medical Practice. Reply from Swallowfield Medical Practice Fri, 01 Mar 2019 11:23:46 Z Mrs Howell Thank you SO much for taking the time to write such a wonderful review of our practice. I have shared this feedback with all of the staff here at Swallowfield Medical Practice. It is so touching that you have gone to the trouble of mentioning all of the staff groups here as we do work as a team and try very hard to ensure all patients walk away feeling as you do. We all wish you the very best of health and thank you again for this feedback. | |||||||
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