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| Name | Magnolia House Surgery | ||||||
| Address | Station Road Ascot SL5 0QJ | ||||||
| Phone | 01344637800 | ||||||
| Fax | 01344 637823 | ||||||
| Website | http://www.magnoliahouse. | ||||||
| referrals.magnolia@nhs.n | |||||||
| Rating |  18 Reviews | ||||||
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| CCG | NHS East Berkshire CCG | ||||||
| E Prescriptions | Available | ||||||
| Status : | Closed | ||||||
| Share |
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| See More Doctors near here | |||||||
| GP Information |
| Magnolia House Surgery is a GP Practice in Ascot and provides a list of services listed below if available. This GP practice has 17 reviews with a rating of 2.4 out of 5 and a CQC rating of Good. |
| Day | Opening Times | |||
| Mon | 08:00-18:00 | |||
| Tue | 08:00-18:00 | |||
| Wed | 08:00-18:00 | |||
| Thu | 08:00-18:00 | |||
| Fri | 08:00-18:00 | |||
| Safe | Good |
| Effective | Good |
| Caring | Good |
| Responsive | Good |
| Well-Led | Good |
| GP Services | ||||
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| GP Performance | |||||
| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Magnolia House Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 841 individuals have been screened out of a possible 1,213 eligible people.A total of 69.3% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 130 people to hit the required 80% screening target. | 841 |
| Cervical Screening Ages 50 to 64 | 777 individuals have been screened out of a possible 1,030 eligible people.A total of 75.4% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 47 people to hit the required 80% screening target. | 777 |
| Overall number of GP appointments | 3,269 Number of appointments in Aug 2023 from a practice list size of 9,489 patients | 3,269 |
| Face to face appointments | 1,585 Face to Face appointments in Aug 2023 which is 48.5% of the total number of appointments. | 1,585 |
| Home Visits | 13 Home Visits in Aug 2023 which is 0.4% of the total number of appointments. | 13 |
| Telephone appointments | 1,549 Telephone appointments in Aug 2023 which is 47.4% of the total number of appointments. | 1,549 |
| Unknown appointments | 5 Unknown appointments in Aug 2023 which is 0.2% of the total number of appointments. | 5 |
| Video call appointments | 117 Video call appointments in Aug 2023 which is 3.6% of the total number of appointments. | 117 |
| Excellent | 3 |
| Good | 1 |
| Ok | 3 |
| Poor | 5 |
| Terrible | 6 |
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I had a great experience at this surgery. I called at 8.30am got through straight away. I explained the problem. I was told the doctor would call. The doctor called with 30 minutes. He asked me some questions and asked me to go into the surgery at a certain time. When we arrived the doctor we saw was aware of my son's problem. She did the examination and was able to assess the problem. The doctor even suggested I make an appointment with the nurse for an additional check up. I am new to this surgery. I was dreading going to register there because of the negative reviews. I was pleasantly surprised. I love the fact that if I could not get an appointment they will book a Saturday appointment in Bracknell. I have met some lovely doctors in Bracknell. This surgery is BRILLIANT because they allow you to write negative reviews and you are not told to leave the surgery. At my old surgery I wrote a review saying I was not happy with the service and was told to go and register at another surgery. They said no one has ever complained before. This surgery at least responses to comments. This is what I consider great customer service when they are willing to listen to comments. | |||||||
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I had a worrying lump which developed in the 'lower half' I was seen same day by the MH Doctor who was caring and professional, he referred me for an ultrasound at Wexham Park. WP telephoned on the same day. Results were back at MH on the Monday and advised to me on that day. You could not wish for better and prompt service from Doctor to Hospital and back again. | |||||||
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Waited two weeks for an appointment, arrived, no record of appointment, saw a doctor (not the one requested) who advised me I was unhelpful and a nuisance and told me not to come back.
I asked about a condition of bleeding and was told it was probably down to having sex with too many different partners. I am married.
Extremely offended.
I am making a formal complaint to both the surgery and GMC about the doctor involved. | |||||||
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