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NameStoke Surgery
AddressBelmont Villas
Stoke
Plymouth
PL3 4DP
Phone01752562569

Fax01752 607299

Websitehttp://www.stokesurgerypl

Email admin.stokesurgery@nhs.n

RatingStar Rating 37 Reviews
CQCCQC Rating

CCGNHS Devon CCG
E PrescriptionsAvailable
Status :Open
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 GP Information
Stoke Surgery is a GP Practice in Plymouth and provides a list of services listed below if available. This GP practice has 37 reviews with a rating of 3.4 out of 5 and a CQC rating of Good.

  Opening Times    Open
DayOpening Times
Mon08:30-18:00
Tue08:30-18:00
Wed08:30-18:00
Thu08:30-18:00
Fri08:30-18:00
AA
 CQC Rating   CQC Rating

Safe
Good

Effective
Good

Caring
Good

Responsive
Good

Well-Led
Good




  GP LocationDirections
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GP Services
  • Asthma Clinic
  • Learning disability health check
AA
GP Performance

The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Stoke Surgery is doing in areas that may be important to you.
Health MetricDetailIndicator
Cervical Screening Ages 25 to 49943 individuals have been screened out of a possible 1,348 eligible people.

A total of 70% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 136 people to hit the required 80% screening target.
943
Cervical Screening Ages 50 to 64590 individuals have been screened out of a possible 815 eligible people.

A total of 72.4% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 62 people to hit the required 80% screening target.
590
Overall number of GP appointments4,066 Number of appointments in Aug 2023 from a practice list size of 8,187 patients4,066
Face to face appointments1,765 Face to Face appointments in Aug 2023 which is 43.4% of the total number of appointments.1,765
Home Visits270 Home Visits in Aug 2023 which is 6.6% of the total number of appointments.270
Telephone appointments2,030 Telephone appointments in Aug 2023 which is 49.9% of the total number of appointments.2,030
Unknown appointments1 Unknown appointments in Aug 2023 which is 0% of the total number of appointments.1
Video call appointments0 Video call appointments in Aug 2023 which is 0% of the total number of appointments.0


AA
   Patient Ratings
..

Excellent
12

Good
8

Ok
6

Poor
3

Terrible
8

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Patient Reviews

Stoke Surgery
By:Elsie
Date:Jan 21 2022
Rating:Star Rating
Review Source

Visited the surgery twice over the last three weeks with two family members. As always the care and support can not be faulted. Dr Anderson was so thorough with his examination and aftercare. As always his listening skills helped his patient feel important and respected. Dr Sarah was kind and reassuring towards a child patient on a separate consultant too. Thank you to both of you

Stoke Surgery
By:Stoke S
Date:Sep 9 2019
Rating:Star Rating
Review Source

This surgery, it’s staff and the doctors are wonderful. I can not praise enough the support and care I have been given over the years.......when I can get through! Unfortunately trying to get an answer on the telephone is a nightmare. I have had to waste so much time before the call is answered. Time not everyone has to waste. I’m willing to wait two weeks for an appointment to see the gp of my choice but it’s so sad that getting through is so difficult these days. I don’t know what has changed to cause such delays but I suspect it’s no fault of the receptionists.
Original Comment Report...

Reply from Stoke Surgery
Mon, 09 Sep 2019 12:49:02 +0100

Thank you for taking the time to rate the surgery and we are pleased you are happy with the care you receive. We are fully aware of the pressures on our telephone system and endeavour to answer as soon as possible. There are some times of the day which are particularly busy, especially Monday mornings and also most mornings between 8.30-10.30am. We do offer the facility to book appointments online - please contact us if you would like us to set this up for you.

Stoke Surgery
By:Anonymous
Date:Nov 16 2022
Rating:Star Rating
Review Source

Wait for appointment more than hour mo answers ni went to gp to see they were talking not receiving phone call it was. Good few year back now worst receptioning same as female doctor

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Stoke Surgery

GP Practice in Plymouth

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